Summary
Overview
Work History
Education
Skills
References
Timeline
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Madalene Brown

Atlanta,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

32
32
years of professional experience

Work History

Custorial /Union Steward, Registry Mail Clerk

United States Post Office
Atlanta, GA
12.2003 - 03.2018
  • Maintained banks records, Accounts Payable & Receiving outgoing mail items. Dispatching High Volume mail Direct Deposit for over 200 Post Offices, balancing money deposits bages daily. Answering incoming calls, commutation with Post Master General and customers daily.
  • Sorted and distributed incoming and out going mail.
  • Scanned documents into a digital format for archiving. Running DBCS & automation machines processing mail daily.
  • Reconciled discrepancies between postal service invoices and internal records.
  • Tracked orders from customers using online tracking systems.
  • Inputted data into a spreadsheet program to record information about each high volume shipment.
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.

Custodial cleaning the Plant Operation of the Postal Services.

Union Steward Duty daily helping employees with filing important forms between APWU and Management. Transfer from West Palm Beach to Georgia Continue may Postal Offices Duties Daily.

Sorter Operations Associate

United Postal States (UPS)
Fort Lauderdale, FL
03.2001 - 12.2003
  • Managed the sorting of incoming and outgoing materials to ensure accuracy.
  • Inspected items for damage, defects or discrepancies prior to sorting.
  • Organized sorted items into designated areas for further processing or shipment.
  • Processed orders quickly and efficiently while adhering to safety protocols.
  • Loaded and unloaded boxes from conveyor belts onto pallets for transport purposes.
  • Reported any problems with machinery or supplies immediately to supervisors.
  • Communicated effectively with fellow sorters about workloads and progress updates.

Head Pathology Secretary/Inventory Control Technician

Boca Raton Community Hospital
Boca Raton , FL
02.1986 - 06.2000
  • Maintained patient records in accordance with HIPAA regulations and other relevant standards.
  • Managed departmental calendars, scheduling appointments for patients and staff.
  • Assisted in preparing pathology reports by assembling data from multiple sources into a cohesive document.
  • Created documents such as letters, memos, spreadsheets, presentations., using Microsoft Office Suite products.
  • Prepared specimens for transport to testing facilities; tracked results and notified physicians of findings.
  • Received incoming pathology specimens from outside sources; logged them into the system accurately.
  • Verified insurance coverage for patients prior to providing services or ordering tests and procedures.
  • Coordinated laboratory test results with other healthcare providers when necessary.
  • Greeted visitors to the office in a professional manner; answered questions regarding services provided.
  • Processed payments from patients and other third-party payers; reconciled billing discrepancies timely.
  • Performed quality assurance checks on all documentation before submitting it to the appropriate personnel.
  • Reviewed patient charts thoroughly prior to each appointment; updated information as required.
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Inventory & counting and handing purchasing medical order supplies for the nurses and Doctors on all floors of the hospital and keep all area supply daily. Promoted to the Pathology Labortary Deptment.

Accounting Specialist

AJ Adverting Inc.
Fort Lauderdale, FL
01.1986 - 10.1989
  • Monitored cash activity, prepared cash flow statements and analyzed trends.
  • Prepared balance sheet reconciliations for review by management team.
  • Reviewed, processed and reconciled accounts payable invoices and payable.
  • Responsible for depositing bank deposit money daily.
  • Performed monthly, quarterly and annual closing activities for assigned areas.
  • Analyzed financial data to ensure accuracy of information and compliance with accounting principles.
  • Created journal entries as needed to record transactions in the general ledger. Accounts Payable, data entry payroll deduction writing and printing out every two weeks payroll checks & W-2's for all employees, bookkeeping balance books and IRS accounts daily.

Education

A* Certifications, Network, MCSA, MCSE, - IBM Computer Technology

Bordercom, International Tech.
Delray Beach, FL
06-2003

A* Certification - Medial Coding

Medical Billing Specialist
West Palm Beach, FL
09-1999

High School Diploma -

Clearwater Adult Education Center
Clearwater, FL
06-1983

Some College (No Degree) - Accounting And Business Management

South College
West Palm Beach, FL

Skills

  • Customer Service
  • Appointment Scheduling
  • Call handling
  • Data Entry
  • Performance monitoring
  • Customer Relationship Management
  • Verbal and written communication
  • System Documentation
  • Trained an average of 10 employees and monthly schedules, employees over 5 hospital Familiar with Microsoft Office suite and Windows 2010 XP
  • Generating reports answering incoming calls and outbound work in call center for the government, Census 2010 & 2020
  • Secretary for on staff Pathology Doctors & Labs faxing documents for patients and customers incoming pathologist, and histology and attorney's requests for patients

References

References available upon request.

Timeline

Custorial /Union Steward, Registry Mail Clerk

United States Post Office
12.2003 - 03.2018

Sorter Operations Associate

United Postal States (UPS)
03.2001 - 12.2003

Head Pathology Secretary/Inventory Control Technician

Boca Raton Community Hospital
02.1986 - 06.2000

Accounting Specialist

AJ Adverting Inc.
01.1986 - 10.1989

A* Certifications, Network, MCSA, MCSE, - IBM Computer Technology

Bordercom, International Tech.

A* Certification - Medial Coding

Medical Billing Specialist

High School Diploma -

Clearwater Adult Education Center

Some College (No Degree) - Accounting And Business Management

South College
Madalene Brown