Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Hi, I’m
Madalina Long
Lakewood,OH
Summary
Overview
5
years of professional experience
1
Certification
Work History
Grey Dog Diner
Waitress
07.2020 - Current
Job overview
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Tick Tock Tavern
Waitress
06.2018 - 05.2020
Job overview
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Make sure to get food an beverages to my tables and run food for bar.
- Also to do side work. Clean floors ,wrap silverware, make sure all my prep food was ready for the next shift.
- Train the new staff how to be a good friendly server. How to deal with high stress situation calmly.
Discount Drug Mart
Cashier
June - 12.2010
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs. Made sure to count the drawer correctly. Make sure all my customers were happy and satisfied.
Education
Lakewood City AcademyLakewood, OH
University Overview
Skills
- Adaptable and Flexible
- Accurate Money Handling
- Table Monitoring and Turnover
- Transactions and Cash Handling
- Dining Room Cleaning and Upkeep
- Front of House Display Creation
- Table Bussing
- Table Preparation
- Warm and Friendly
- Phone Inquiries
- Safety and Sanitation
- Dish Preparation
- Bus Tables
- Menu Memorization
- Food Preparation and Safety
- Servsafe Certified
Certification
- Certified waitress, Grey Dog Dinner - one year safe serves
Timeline
Waitress
Grey Dog Diner
07.2020 - Current
Waitress
Tick Tock Tavern
06.2018 - 05.2020
Cashier
Discount Drug Mart
June - 12.2010
Lakewood City Academy
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