Summary
Overview
Work History
Education
Skills
Timeline
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Madaline Breaux

Sulphur,Louisiana

Summary

Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes and take on new challenges to support overall organizational success.

Overview

4
4
years of professional experience

Work History

General Merchandiser & Cashier

Target
Lake Charles, LA
08.2023 - Current
  • Help customers find specific products, answer questions and offer product advice.
  • Operated cash register or POS system to receive payments by cash, check, and credit card.
  • Handles customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Resolved inventory problems, improved operations, and provided exceptional client support.
  • Contributed to team results in face-paced General Merchandise environments.

Personal Care Assistant

Revella Norman
Sulphur, LA
07.2022 - 03.2023
  • Prepared documents such as invoices, reports, memos, letters, financial statements.
  • Provided emotional support to client by listening attentively and engaging in meaningful conversations.
  • Organized and maintained files, documents, and other records such as finances and emailing companies.
  • Updated contact lists regularly to ensure accuracy of contact information stored in the system.
  • Answered incoming calls and routed to appropriate personnel.

Shift Leader

Dunkin Donuts & Baskin Robbins
Sulphur, LA
08.2021 - 11.2022
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposits statements.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Checked orders for quality and completeness.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Restocked, organized and arranged service and food stations.

Cashier

Brookshire Grocery
Sulphur, LA
06.2020 - 08.2021
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Operated cash register or POS system to receive payment by cash, check, and credit card.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Real Estate

Burk Baker Realtor School
Lake Charles, LA
06-2022

High School Diploma -

Sulphur High School
Sulphur, LA
05-2022

Skills

  • Critical-thinking
  • Problem solving
  • Task Prioritization
  • Customer Complaint Resolution
  • Merchandise Restocking
  • Customer Service
  • Customer Inquiries
  • Data Entry

Timeline

General Merchandiser & Cashier

Target
08.2023 - Current

Personal Care Assistant

Revella Norman
07.2022 - 03.2023

Shift Leader

Dunkin Donuts & Baskin Robbins
08.2021 - 11.2022

Cashier

Brookshire Grocery
06.2020 - 08.2021

Real Estate

Burk Baker Realtor School

High School Diploma -

Sulphur High School

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Madaline Breaux