Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Certification
Timeline
Generic

Madaline Fontenot

Summary

Hospitality professional prepared for role with comprehensive understanding of dining service management and guest relations. Adept at fostering team collaboration and adapting to dynamic shifts in service needs. Known for strong problem-solving abilities and effective communication skills, consistently ensuring outstanding service and guest experiences.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Knowledgeable server with solid background in managing dining services and ensuring exceptional customer experiences. Proven track record of coordinating team efforts to deliver high-quality service and enhance guest satisfaction. Demonstrated expertise in conflict resolution and multitasking in fast-paced environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager/Server

Nina P's Cafe
04.2021 - Current
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Increased restaurant revenue by upselling menu items and promoting daily specials.
  • Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
  • Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.

Pool Lifeguard

Lake Charles Country Club
05.2019 - 08.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
  • Implemented emergency action plans when necessary, coordinating with other staff members for efficient responses.
  • Managed pool facility operations during assigned shifts, ensuring smooth daily functioning.

Education

Aesthetics

The Ritz Academy
Lake Charles, LA
08-2025

Bachelor of Science - Business Administration And Management

McNeese State University
Lake Charles, LA
12-2024

High School Diploma -

Alfred M. Barbe High School
Lake Charles, LA
05-2019

Skills

  • Brand promotion
  • Multitasking skills
  • Exceptional communication
  • Esthetics
  • Facial massage techniques
  • Reliable customer service

Accomplishments

    I was a Member of Phi Mu Epsilon

    I volunteered at Abraham's Tent

    I served as a Member of St. John Bosco A.C.T.S. retreat

Languages

English
Native or Bilingual

Certification

  • First Aid/CPR Certified
  • Waxing
  • Eyelash Lift and Tint
  • Dermaplaning proficiency
  • HydroFacial
  • Procell
  • Microdermabrasion
  • Geneo


Timeline

Manager/Server

Nina P's Cafe
04.2021 - Current

Pool Lifeguard

Lake Charles Country Club
05.2019 - 08.2020

Aesthetics

The Ritz Academy

Bachelor of Science - Business Administration And Management

McNeese State University

High School Diploma -

Alfred M. Barbe High School

Similar Profiles

CREATE PROFILE