Madaline Nunley

•Learning Strategies— Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

•Negotiation— Bringing others together and trying to reconcile differences

•Reading Comprehension— Understanding written sentences and paragraphs in work related documents.

•Writing— Communicating effectively in writing as appropriate for the needs of the audience.

•Systems Evaluation— Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

•Time Management— Managing one's own time and the time of others.

•Service Orientation— Actively looking for ways to help people.

•Critical Thinking— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

•Monitoring— Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
• Planned lessons for allotted time to strengthen weak subjects and build skills.
• Responded to email and telephone requests to provide students with specific information.
• Developed and maintained positive, productive relationships with students and families.
• Developed and implemented lesson plans to reinforce learning concepts and skills.
• Led small group sessions to help students review and practice concepts.
• Assisted in development of individualized learning plans for student success.
• Offered feedback to other providers to effectively address students' needs.
• Created, collected, and recorded data on student progress to determine next steps for student success.
• Facilitated student engagement and collaboration to enhance classroom learning.

• Monitored cash drawers in checkouts to verify adequate cash supply.
• Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
• Resolved customer problems by investigating issues, answering questions and building rapport.
• Built and maintained working relationships with peers and upper management.
• Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
• Inventoried stock and placed new orders to maintain supplies for expected demand.
• Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
• Processed payments promptly for customers to exceed productivity standards.
• Tracked company inventories, moved excess stock and arranged products to improve sales.
• Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
• Reconciled registers to prepare daily bank deposits.
• Connected with customers to provide assistance and collect feedback to optimize operations.
• Increased likelihood of repeat business by building friendly relationships with customers.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
• Mentored employees in management of complicated sales, complex issues and difficult customers.
• Performed merchandising and signage updates during weekly and seasonal promotional changes.
• Taught junior employees proactive strategies to meet operational and sales goals.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Monitored areas for security issues and safety hazards.
• Kept orderly and accurate accounting records by monitoring sales documentation.
• Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
• Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
• Designed weekly sales promotions to attract new and repeat customers and increase sales.
• Reported issues to higher management with great detail.
• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Trained new employees on proper protocols and customer service standards.