Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madalinn Griffin

Salisbury,NC

Summary

Dynamic professional with a proven track record of enhancing customer experiences through exceptional communication and problem-solving skills. Successfully managed multiple responsibilities while consistently achieving high levels of customer satisfaction. Expertise in time management and meticulous attention to detail has led to significant improvements in operational efficiency. Quick learner, adept at adapting to new challenges and environments.

Overview

4
4
years of professional experience

Work History

Patient Transporter

Crothall Health
08.2024 - 08.2025
  • Transported patients safely to various departments, ensuring comfort and adherence to safety protocols.
  • Assisted nursing staff with patient transfers, enhancing workflow efficiency within the healthcare facility.
  • Demonstrated proficiency in operating transport equipment, including wheelchairs and stretchers, to facilitate patient mobility.
  • Maintained cleanliness and functionality of transport equipment through regular inspections and basic maintenance tasks.

WAITRESS

CITY TAVERN
10.2023 - 08.2024
  • Delivered exceptional customer service, enhancing dining experience and ensuring guest satisfaction.
  • Managed multiple tables efficiently, prioritizing tasks to meet diverse customer needs.
  • Trained new staff on menu items, service standards, and operational procedures.
  • Collaborated with kitchen team to ensure timely food preparation and order accuracy.
  • Processed payments accurately and handled cash register operations with attention to detail.
  • Resolved customer complaints promptly, improving overall dining experience and retention rates.

CUSTOMER SERVICE CASHIER

O INC.
08.2022 - 10.2023
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Performed store opening and closing duties as required.
  • Built positive relationships with customers by providing friendly and helpful service.
  • Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
  • Maintained cleanliness at the checkout area by wiping down counters and sweeping floors.
  • Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.

LIFEGUARD

SPENCER COMMUNITY POOL
05.2021 - 09.2023
  • Enforced pool rules among swimmers and patrons to maintain safe swimming conditions.
  • Developed strong working relationships with the public.
  • Conducted pool opening and closing duties.
  • Always remained alert and vigilant while on duty observing swimmers closely for signs of distress or danger.
  • Enforced safety policies and rules for guests to prevent accidents.

Education

Bachelor of Business - Business

University of North Carolina At Greensboro
Greensboro, NC
05.2028

Skills

  • Patience and composure
  • Problem-solving abilities
  • Attention to detail
  • Excellent communication
  • Empathy and understanding
  • Time management
  • Customer service

Timeline

Patient Transporter

Crothall Health
08.2024 - 08.2025

WAITRESS

CITY TAVERN
10.2023 - 08.2024

CUSTOMER SERVICE CASHIER

O INC.
08.2022 - 10.2023

LIFEGUARD

SPENCER COMMUNITY POOL
05.2021 - 09.2023

Bachelor of Business - Business

University of North Carolina At Greensboro

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