Madalyn Armstrong
Grand Rapids,MI
Summary
I'm a compassionate and driven counseling student pursuing a Master’s in Mental Health Counseling at Davenport University, with a strong foundation in client advocacy and relationship-building. I currently work as a Support Coordinator, dedicated to supporting individuals with intellectual disabilities, and promoting their well-being through person-centered planning. I have previous experience as a Registered Behavior Technician, facilitating client engagement in social and developmental activities. I hold a Bachelor of Science in Elementary Education, with a minor in Early Childhood Development, from Grand Valley State University (June 2024). I'm passionate about empowering individuals and gaining hands-on clinical experience through an impactful internship opportunity.
Overview
8
8
years of professional experience
Work History
Support Coordinator
Network 180
07.2024 - Current
- Conducted comprehensive assessments to determine appropriate levels of care for adults with intellectual disabilities.
- Assisted families in obtaining guardianship for adult dependents.
- Coordinating, monitoring, and linking individuals to essential services.
- Advocate for individuals’ health, safety, and overall well-being.
- Ensured individuals optimized their annual budget for approved services to maximize support and resources.
Registered Behavior Technician / Ambassador
Acorn Health
01.2022 - 06.2024
- Facilitated client participation in social activities that fostered engaging and meaningful peer interactions.
- Worked with parents in home providing direct therapy to clients and providing support with daily living skills.
- Lead tech trainer providing guidance and support for new hires to ensure they are effectively implementing ABA practices.
- Implemented evidence-based de-escalation procedures and coping skills as outlined by the BCBA in the client's treatment plan.
- Ensured the daily scheduling needs of five different locations were met by maintaining efficient communication with staff and clients.
Deck Supervisor / Customer Service Representative
Goldfish Swim School
10.2017 - 08.2021
- Monitored and assessed student progress.
- Conducted skill assessments for instructors and monitored their growth through monthly one-on-one meetings.
Education
Master of Arts - Mental Health Counseling
Davenport University
Grand Rapids, MI08-2027
Bachelor of Science - Education, Minor in Early Childhood Development
Grand Valley State University
Allendale, MI06.2024
Skills
- Client advocacy and case management
- Progress monitoring and data collection
- Adaptability
- Treatment plan development
Timeline
Support Coordinator
Network 180
07.2024 - Current
Registered Behavior Technician / Ambassador
Acorn Health
01.2022 - 06.2024
Deck Supervisor / Customer Service Representative
Goldfish Swim School
10.2017 - 08.2021
Master of Arts - Mental Health Counseling
Davenport University
Bachelor of Science - Education, Minor in Early Childhood Development
Grand Valley State University
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