MADALYN ASCENCIO
Salida,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Workforce Services Representative/Case Manager
Central Valley Opportunity Center
Modesto, CA
11.2022 - Current
- Provide programmatic support to WIOA lead case manager and job developer.
- Schedule and conduct initial interviews with applicants seeking services.
- Responsible for obtaining all required eligibility documentation from applicant and other sources as necessary.
- Prepare applicant file, maintain and ensure client records/documents are current and accurate.
- Data entry of client information.
- Assist in outreach and recruitment.
Administrative Assistant
Newkleo Staffing Services (City of Modesto)
Modesto, CA
11.2021 - 05.2022
- Assisted the public providing information to meet their specific needs.
- Answered telephone and directed calls to appropriate individuals.
- Updated division calendar as changes occurred.
- Revised various spreadsheets as inquiries were received and information was provided.
- Translated documents from English to Spanish.
- Scanned and filed documents.
Customer Service Representative
East Valley Community Health Care Center
Pomona, CA
09.2019 - 02.2020
- Checked in patients for their appointments.
- Scheduled patient appointments.
- Assisted patients and the public to meet their specific needs.
- Verified insurance eligibility for established patients and potential new patients.
Administrative Clerk II
Stanislaus County BHRS/Children System of Care, Juvenile Justice
Modesto, CA
12.2017 - 09.2019
- Scheduled patient appointments.
- Processed referrals for potential clients.
- Answered telephone, route calls, took messages, met and assisted clients and the public.
- Maintained alphabetic and numeric files by filing and retrieving a variety of documents.
- Compiled information and data necessary for the preparation of various departmental reports.
- Reviewed documents for propriety and explained basic agency policies to clients and the public.
- Traveled to various sites when necessary to provide administrative support.
Education
High School Diploma -
Benjamin Franklin High School
Los Angeles, CASkills
- Proficient in Microsoft Office
- Organizational and Time Management Skills
- Exceptional Communication and Interpersonal Skills
- Independent and Teamwork Oriented
- Detail-Oriented and Ability to Multitask
- Experience with Intakes and Assessments
- Documentation And Reporting
- Community Outreach
References
- Miriam Fuentes, HEP Case Manager/Job Developer (209) 250-6276
- Tameka Easter-Griffin, Mental Health Program Coordinator, (209) 872-9551
- Monica Leon, Behavioral Health Specialist, (209) 276-9145
Timeline
Workforce Services Representative/Case Manager
Central Valley Opportunity Center
11.2022 - Current
Administrative Assistant
Newkleo Staffing Services (City of Modesto)
11.2021 - 05.2022
Customer Service Representative
East Valley Community Health Care Center
09.2019 - 02.2020
Administrative Clerk II
Stanislaus County BHRS/Children System of Care, Juvenile Justice
12.2017 - 09.2019
High School Diploma -
Benjamin Franklin High School
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