Madalyn Black
Team Manager
Prescott Valley,AZ
Summary
Results-driven team manager with expertise in employee training, project coordination, and operations oversight. Proven ability to motivate teams and enhance productivity while fostering strong customer relationships.
Overview
11
11
years of professional experience
Work History
Team Manager
Fusion Growth Partners
06.2021 - Current
- Managed team operations to ensure smooth workflow and high productivity.
- Developed training programs to enhance staff skills and knowledge.
- Coordinated project timelines and tasks among team members for efficiency.
- Fostered a collaborative environment to encourage team communication and support.
- Motivated team members to consistently achieve or exceed performance expectations.
Assistant Manager
Starbucks - Safeway
Littleton, Colorado
10.2018 - 06.2021
- Oversaw daily operations to ensure smooth store functionality.
- Trained and mentored new team members on company standards.
- Implemented customer service strategies to enhance guest experience.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
Office Administrator (Freelance)
The Art Source
Denver, CO
06.2014 - 08.2018
- Supported daily gallery operations, including maintaining the showroom and ensuring artwork was displayed to professional and aesthetic standards.
- Managed the intake and shipment of artwork, coordinating logistics for both local and national clients.
- Handled client communications and provided exceptional service to artists, collectors, and designers.
- Assisted with inventory tracking, ordering, and vendor coordination to keep gallery operations running smoothly.
- Contributed to a welcoming and organized environment that reflected the gallery’s artistic vision and attention to detail.
Server & Certified Trainer
Old Chicago Pizza
Denver, CO
02.2015 - 10.2016
- Delivered exceptional customer service in a fast-paced, high-volume restaurant environment.
- Trained and mentored new team members on company standards, menu knowledge, and guest experience best practices.
- Played a key role in opening two new restaurant locations, helping establish team procedures, train staff, and ensure consistent quality and service standards.
- Supported management by maintaining smooth front-of-house operations and fostering a positive, collaborative work environment.
- Handled cash, orders, and multi-table service with accuracy and efficiency while maintaining professionalism under pressure.
Education
Some College (No Degree) - Technical Communications
Metropolitan State University of Denver
Denver, COSome College (No Degree) - Communications
University of Denver
Denver, COSkills
- Team management
- Employee training
- Project coordination
- Operations oversight
- Customer relationship management
- Project management
References
References available upon request.
Timeline
Team Manager
Fusion Growth Partners
06.2021 - Current
Assistant Manager
Starbucks - Safeway
10.2018 - 06.2021
Server & Certified Trainer
Old Chicago Pizza
02.2015 - 10.2016
Office Administrator (Freelance)
The Art Source
06.2014 - 08.2018
Some College (No Degree) - Technical Communications
Metropolitan State University of Denver
Some College (No Degree) - Communications
University of Denver