Madalyn Borgerding
Stillwater,OK
Summary
Developed essential skills in healthcare environment, including patient care, communication, and teamwork. Seeking to transition into new field where these transferrable skills can be applied effectively. Aiming to leverage these abilities to contribute meaningfully in dynamic and supportive workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA/MAT
Golden Oaks Village Assisted Living
02.2024 - Current
- Monitored vital signs as well as administering medication promptly.
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Provided support during resident mobility and transfers to prevent falls.
- Maintained cleanliness and safety of resident environments, adhering to protocols.
- Documented resident care accurately in electronic health records systems.
- Educated patients and families on health management practices effectively.
- Participated in ongoing training sessions to improve caregiving skills and knowledge.
- Enhanced resident satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of resident information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Waitress
Just Wafflin' Waffles & Whatnots
09.2023 - 02.2024
- Provided excellent customer service, ensuring satisfaction and repeat business.
- Managed food and beverage orders efficiently in fast-paced environment.
- Collaborated with kitchen staff to ensure timely delivery of orders.
- Assisted in maintaining cleanliness and organization of dining area.
- Handled cash register operations accurately during shifts.
- Resolved customer complaints promptly to enhance dining experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
FOH Team Member
Chick-fil-A
09.2022 - 02.2023
- Delivered exceptional customer service by engaging with guests and addressing inquiries promptly.
- Collaborated with team members to ensure efficient restaurant operations during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health and safety guidelines.
- Managed cash register operations, ensuring accurate transactions and balanced cash drawers at shift end.
- Facilitated communication between kitchen staff and front-of-house team to streamline order delivery process.
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
- Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Education
Bachelor of Science - Biochemistry Pre-Med & Minor in Neuroscience
Oklahoma State University
Stillwater, OK05-2028
High School Diploma -
Stillwater High School
Stillwater, OK05-2024
Certification of Completion - Biomedical Sciences
Meridian Technology Center - STEM
Stillwater, OK05-2024
Certification of Completion - Health Careers - LTCA
Meridian Technology Center
Stillwater, OK05-2023
Skills
- Time management
- End-of-life care
- Patient care
- Compassion and empathy
- Basic life support
- Medication administration
- Vital signs monitoring
- Emergency response
Certification
- CCMA - Certified Clinical Medical Assistant
- CNA - Certified Nursing Assistant
- MAT - Medication Administration Technician
Timeline
CNA/MAT
Golden Oaks Village Assisted Living
02.2024 - Current
Waitress
Just Wafflin' Waffles & Whatnots
09.2023 - 02.2024
FOH Team Member
Chick-fil-A
09.2022 - 02.2023
Bachelor of Science - Biochemistry Pre-Med & Minor in Neuroscience
Oklahoma State University
High School Diploma -
Stillwater High School
Certification of Completion - Biomedical Sciences
Meridian Technology Center - STEM
Certification of Completion - Health Careers - LTCA
Meridian Technology Center
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