Madalyn Brophy
Richwood,OH
Summary
Highly motivated professional with a strong work ethic and a proven ability to adapt to diverse industries. Skilled in problem-solving, teamwork, and effective communication, with a good eye for detail and a commitment to delivering high-quality results. Can managing multiple tasks efficiently, meeting deadlines, and maintaining a positive attitude in fast-paced environments. Passionate about continuous learning and professional growth, with a strong dedication to contributing to organizational success.
Overview
3
3
years of professional experience
Work History
STNA
Willow Brook at Delaware Run
02.2023 - Current
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
Warehouse Worker
RUDIS
11.2022 - 01.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Concierge
Walnut Crossing
05.2022 - 12.2022
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
No Degree - Psychology
Ohio University
Athens, OH05-2028
High School Diploma -
North Union High School
Richwood, OH05-2024
Skills
- Strong communicator
- Leadership qualities
- Patience and empathy
- Time management
- Documentation and reporting
- HIPAA compliance
Timeline
STNA
Willow Brook at Delaware Run
02.2023 - Current
Warehouse Worker
RUDIS
11.2022 - 01.2023
Concierge
Walnut Crossing
05.2022 - 12.2022
No Degree - Psychology
Ohio University
High School Diploma -
North Union High School
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