Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Madalyn Elzinga

Madalyn Elzinga

Frankfort,IL

Summary

An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Education professional with a background in instructional methodologies and curriculum design. Proven track record of enhancing student engagement and promoting successful learning outcomes. Known for effective team collaboration and consistent delivery of results through adaptable teaching approaches, recognized for strong communication skills and commitment to educational excellence.

Overview

4
4
years of professional experience
1
1
Certification
4
4
years of post-secondary education

Work History

Camp Counselor Supervisor

Lifetime Fitness
05.2025 - Current
  • Supervised daily camp activities, ensuring safety and engagement for all participants.
  • Developed and implemented creative lesson plans to enhance camper experiences.
  • Trained new counselors on policies, procedures, and effective communication techniques.
  • Facilitated conflict resolution among campers and parents, promoting teamwork and collaboration.
  • Coordinated recreational programs that fostered physical fitness and personal growth.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
  • Kept accurate records of each camper's medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
  • Assisted in preparing meals and snacks to meet the nutritional needs of campers.
  • Strengthened parental trust and satisfaction through regular, detailed communication regarding campers' well-being and progress.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Kept track of allergies and dietary restrictions, verifying that correct meals and snacks were given to campers.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Maintained an overall safe work environment with employee training programs, enforcement of safety procedures, and constant communication with parents and staff.

Rock Climbing Instructor

Lifetime
12.2022 - Current
  • Improved safety standards by conducting thorough equipment inspections before each climbing session.
  • Contributed to the growth of the rock climbing program by actively seeking feedback from clients to continually refine instructional methods and practices.
  • Collaborated with colleagues on creating new instructional courses for advanced climbers looking to expand their skillsets further.
  • Evaluated clients' progress regularly and adjusted instructional strategies accordingly to help them achieve their personal climbing goals effectively.
  • Promoted inclusivity within the climbing community by welcoming individuals of diverse backgrounds, ages, and abilities into instructional programs.
  • Ensured client satisfaction by maintaining open lines of communication, addressing any concerns or questions promptly and professionally.
  • Reduced injury rates by emphasizing proper climbing techniques, body positioning, and risk management strategies.
  • Assisted in maintaining clean and organized facility spaces for optimal client experience during group lessons or private instruction sessions.
  • Expanded clientele base through effective marketing initiatives such as social media promotion and local community outreach events.
  • Facilitated positive experiences for first-time climbers by patiently guiding them through basic techniques while prioritizing safety measures at all times.
  • Developed strong client relationships through focused attention to their progress and ongoing encouragement of their achievements.

Kid's Academy Instructor

Lifetime
03.2022 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Provided emotional support and guidance to children during difficult times.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Encouraged children to develop healthy social and emotional skills.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Maintained effective schedule balance between rest periods, active play, and instruction.

Front Desk Assistant

Gym Kinetics
Frankfort, IL
05.2021 - 07.2021
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Assisted in scheduling appointments, optimizing client flow and efficient use of resources.
  • Managed front desk operations, ensuring smooth check-in and check-out processes for clients.
  • Trained new staff on front desk protocols and customer interaction standards, fostering consistent service quality.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.

Education

Psychology - Human Resources Development

Illinois State University
Normal, IL
07.2024 - Current

Honors Student

Lincoln Way East High School
Frankfort
08.2020 - 05.2024

Skills

  • Customer service
  • Time management
  • Staff training and development
  • Relationship building
  • Financial management
  • Technical problem solving
  • Continuous professional development
  • Communication and Instruction
  • Public Speaking
  • Policy Enforcement
  • Continuing education
  • Adaptable
  • Following Directions
  • Memorization skills
  • Accepts direction and coaching graciously
  • Responsible and Dependable
  • Advanced Climbing Techniques
  • Physical Fitness Maintenance
  • Belaying Expertise
  • Climbing Route Planning
  • Top-Rope Climbing Experience

Certification

  • First Aid/CPR Certified
  • Top Rope Certified

Languages

French
Limited Working

Timeline

Camp Counselor Supervisor

Lifetime Fitness
05.2025 - Current

Psychology - Human Resources Development

Illinois State University
07.2024 - Current

Rock Climbing Instructor

Lifetime
12.2022 - Current

Kid's Academy Instructor

Lifetime
03.2022 - Current

Front Desk Assistant

Gym Kinetics
05.2021 - 07.2021

Honors Student

Lincoln Way East High School
08.2020 - 05.2024

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Madalyn Elzinga