Madalyn Epley
Lincoln Park,Michigan
Summary
Results-oriented professional specializing in performance optimization and customer engagement. Skilled in task prioritization to enhance service quality and operational efficiency. Known for resolving issues effectively and streamlining processes to boost team performance through innovative strategies.
Overview
4
4
years of professional experience
Work History
Platos Closet
Evi Santilli
Allen Park, Michigan
06.2022 - 01.2026
- Enhanced customer satisfaction by resolving issues with knowledgeable, friendly service.
- Recognized by management for providing exceptional customer service.
- Engaged customers through meaningful interactions to foster relationships. in conversation using effective interpersonal skills.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Proposed innovative ideas and solutions to improve team performance.
Education
High School Diploma -
Roosevelt High School
Wyandotte, MI05-2024
Skills
- Customer relationship management
- Team collaboration
- Visual merchandising
- Sales strategies
- Customer engagement
- Time management
- Problem solving
- Effective communication
- Adaptability to change
- Conflict resolution
- Leadership and supervision
- Active listening
- First aid and CPR
- Dependability and responsibility
- Organizational skills
Timeline
Platos Closet
Evi Santilli
06.2022 - 01.2026
High School Diploma -
Roosevelt High School