Madalyn Linton
Riverview,FL
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
6
6
years of professional experience
Work History
Janitorial Staff Member
Jackson First Baptist Church
Jackson, GA
10.2020 - 04.2021
- Cleaned restrooms and replenished consumables.
- Set up, arranged and removed tables and chairs to prepare facilities for events.
- Gathered and emptied trash and deposited recycling into appropriate receptacles.
- Locked doors after operating hours and checked facilities for hazards prior to leaving.
- Swept and mopped floors and vacuumed carpets.
- Sanitized and cleaned equipment and surfaces with solvents.
- Dusted and wiped down decorative structures, baseboards and common surfaces.
- Worked with coworkers to complete tasks.
Family Nanny
Self
Etna, OH
02.2022 - 07.2022
- Collaborated with parents to develop and implement discipline programs to promote desirable child behavior.
- Modeled appropriate social behaviors and encouraged concern for others, helping develop interpersonal relationships and communication skills.
- Taught and promoted age-appropriate activities to encourage intellectual development of children.
- Regulated children's rest periods and nap schedules.
- Incorporated music and art activities to encourage creativity and expression.
Part Time Sales Associate
Torrid
Etna, Ohio
09.2022 - 08.2023
- Performed cleaning tasks, keeping store neat and organized.
- Drove sales through customer relationship building and suggestive selling techniques.
- Operated cash register and POS to process sales transactions and handle payments.
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.
- Engaged with guests to understand and anticipate customer service needs.
- Used product knowledge for handling objections.
- Promoted visual presentation standards by keeping store replenished.
- Introduced promotions and sale opportunities, enticing customers.
- Followed checklist to complete retail store opening and closing activities.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Built and established strong relationships with customers, enabling long-term partnerships.
Sales Associate
Ace Hardware
5595 New Albany Rd. New Albany, OH 43054
04.2024 - 03.2026
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed inventory levels, ensuring accurate stock replenishment and organization on sales floor.
- Demonstrated product features and benefits to increase customer engagement and drive sales.
- Collaborated with team members to maintain store presentation standards, fostering a welcoming environment.
- Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
- Trained new associates on product knowledge and customer service protocols to improve team performance.
- Implemented visual merchandising strategies to highlight promotions and boost customer interest in featured items.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Pharmacy Technician
Walgreens
Lithia, FL
03.2026 - Current
- Collaborated with pharmacists to resolve medication-related issues and optimize patient care outcomes.
- Processed prescriptions accurately and efficiently, ensuring compliance with pharmacy regulations.
- Implemented workflow improvements that enhanced prescription processing times and reduced errors in medication dispensing.
- Ensured proper storage of pharmaceuticals by adhering to safety guidelines and maintaining an organized work environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Education
High School Diploma - undefined
Great Rivers Connections Academy
Etna, OH05.2021
Skills
- Point of sale operation
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Answering customer questions
- Medication dispensing
Time management
Problem-solving skills
Multi-tasking strength
Listening skills
Problem-solving
Reliable and punctual
Exceptional customer service
Relationship building
Cash handling
Cash register operation
Stocking and receiving
Store opening and closing
Customer needs assessment
Sales strategies
POS system operation
Inventory control
Policy and procedure adherence
Sales goals attainment
Display setup
Point of sale operation
Timeline
Pharmacy Technician
Walgreens
03.2026 - Current
Sales Associate
Ace Hardware
04.2024 - 03.2026
Part Time Sales Associate
Torrid
09.2022 - 08.2023
Family Nanny
Self
02.2022 - 07.2022
Janitorial Staff Member
Jackson First Baptist Church
10.2020 - 04.2021
High School Diploma - undefined
Great Rivers Connections Academy