Madalyn Ollis

Heritage Valley Health Systems

Monaca, PA

06.2022 - Current

Performed patient intake, including taking vital signs and medical histories.
Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
Provided patient education regarding medications, treatments, physician's instructions, and lifestyle changes to improve health outcomes.
Conducted EKG tests for patients
Communicated effectively with patients to provide a positive experience throughout their visit.
Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
Facilitated referrals from primary care providers to specialists for further testing or treatment options.
Answered phones promptly while providing excellent customer service to callers.
Participated in continuing education courses relevant to clinical medical assisting duties.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled appointments for patients via phone and in person.

Summary