Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madalyn Rainwater

Pasadena,CA

Summary

Dedicated candidate with extensive experience providing support to animals. Skilled in monitoring animal needs and meeting task deadlines. Animal lover with the empathy to treat each as my own. Highly organized, clean and works well in team environments.

Overview

8
8
years of professional experience

Work History

Volunteer

Pasadena Humane
11.2023 - Current
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
  • Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to the organization''s mission.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Worked closely with staff members to help with adoptions.
  • Cleaned and sanitized kennels.
  • Handled various animals while safely monitoring playgroups.
  • Feeding and maintaining a balanced diet specifically for animals on needed bases.

Political Surveyor

Dynata
10.2022 - Current
  • Enhanced voter understanding by conducting thorough political surveys and providing accurate information.
  • Supported campaign strategies for higher voter engagement through meticulous data collection and analysis.
  • Developed comprehensive survey questionnaires to gather valuable insights on voter preferences and opinions.
  • Maintained detailed records of all completed surveys, ensuring organized storage of data for future reference or analysis.
  • Improved response rates by tailoring communication styles to different demographics, ensuring clear understanding among participants.

Customer Service Representative

C3 Customer Contact Channels
01.2020 - 09.2022
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Handled payment processing and billing questions.

4-H Program Assistant

Muskogee County 4-H
02.2016 - 05.2019
  • Monitored program budgets to ensure effective allocation of funds and adherence to financial guidelines.
  • Advised farmers and demonstrated techniques in feeding and health maintenance of livestock, growing and harvesting practices and financial planning.
  • Provided ongoing support to volunteer leaders, fostering a strong sense of community within the 4-H program.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the livestock veterinarian.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for livestock and pet care.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Managed kennel and cage duties responsibly ensuring cleanliness, comfort, safety nutrition, hydration and exercise monitoring recovering boarding animals and livestock.

Education

Veterinary Assistant Program - Veterinarian Assisting

U.S. Career Institute
Fort Collins, CO

Bachelor Of Arts For Teaching - Agricultural Education

Central Texas College
Killeen, TX

High School Diploma -

Belton High School
Belton, TX
06.2017

Skills

  • Event Setup
  • Data Entry
  • Clerical Support
  • Computer Skills
  • Answering Phones
  • Attention to Detail
  • Administrative Support
  • Filing and Recordkeeping
  • Needs Assessment
  • Emotional Awareness
  • Progress Evaluations

Timeline

Volunteer

Pasadena Humane
11.2023 - Current

Political Surveyor

Dynata
10.2022 - Current

Customer Service Representative

C3 Customer Contact Channels
01.2020 - 09.2022

4-H Program Assistant

Muskogee County 4-H
02.2016 - 05.2019

Veterinary Assistant Program - Veterinarian Assisting

U.S. Career Institute

Bachelor Of Arts For Teaching - Agricultural Education

Central Texas College

High School Diploma -

Belton High School

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Madalyn Rainwater