Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Salas

Mill Creek,WV

Summary

Highly efficient crew member that is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Crew Member

Qdoba
11.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Took orders, prepared meals, and collected payments.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Catering Staff Member

Cold Stone
01.2023 - 12.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
  • Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
  • Collaborated with team members to maintain smooth operations during high-volume periods.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.

Education

High School Diploma -

Glacier Peak High School
Snohomish, WA
06.2022

Skills

  • Beverage Preparation
  • Food Preparation
  • Menu Memorization
  • Inventory Restocking
  • Customer Service
  • Safe Food Handling
  • Customer Engagement
  • Telephone Etiquette
  • Ordering Procedures
  • Flexible Schedule
  • Time Management
  • Teamwork and Collaboration
  • Taking Orders
  • Cash Handling

Timeline

Crew Member

Qdoba
11.2023 - Current

Catering Staff Member

Cold Stone
01.2023 - 12.2023

High School Diploma -

Glacier Peak High School

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Lauren Salas