Madalyn Summers
College Station
Summary
Dedicated Administrative Assistant with 5 years of diverse experience, impacting organizations such as TEEX, Bouquets of Austin, and Texas A&M University. Skilled in data entry, database systems, and electronic documents. Known for agility, adaptability, and exceptional customer service. Adept at floral design, animal handling, and dog training. Strong in operations management, planning, and presentations. Possess expertise in active listening, cleanliness, and recall. Recently completed a Master's degree at Texas A&M University, complementing a Bachelor of Science. Seeking to leverage my multifaceted background and strong organizational skills as a Criminal Investigator.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Worker for the Assistant Chief's
Texas A&M University Police Department
12.2024 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assisted with administrative tasks as needed, ensuring smooth operations within the department and timely completion of paperwork.
- Conducted thorough research on criminal cases, contributing to successful case resolutions.
- Participated in training exercises, refining essential skills and knowledge for a future career in law enforcement.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Volunteer
Patriot PAWS
08.2021 - Current
- Employed positive reinforcement with dogs using "clicker-training" method, voice rewards and food rewards.
- Observed dogs closely to understand individual needs and behaviors.
- Trained dogs to respond to specific cues from handlers.
- Utilized positive reinforcement techniques to successfully train dogs.
- Administered prescribed medications to dogs based on individual needs.
- Delivered public presentations to educate public on Patriot PAW's mission.
Administrative Assistant for the Police Academy
TEEX
03.2023 - 10.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined administrative processes for better efficiency within the academy''s daily operations.
Criminal Investigations Division Intern
Texas A&M University Police Department
06.2024 - 08.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Participated in training exercises, refining essential skills and knowledge for a future career in law enforcement.
- Conducted thorough research on criminal cases, contributing to successful case resolutions.
- Participated in ride-alongs with multiple units, broadening understanding of various specialized roles within law enforcement.
Florist
Bouquets of Austin
05.2022 - 12.2023
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
Dog Trainer
Sit Means Sit
11.2022 - 04.2023
- Observed dogs in various settings to determine behavioral concerns and problems.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Maintained clean training arena for group classes.
- Maintained detailed records of each dog''s progress throughout the duration of training programs, enabling data-driven adjustments when needed.
Administrative Assistant for Advising Department
Texas A&M University
10.2021 - 03.2023
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings.
Cashier
Mighty Fine Burgers
02.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
Bachelor of Science - Sociology
Texas A&M University
College Station, TX05-2025
M.D. - Public Service And Administration
Texas A&M University
College Station, TX05-2025
Skills
- Active Listening
- Adaptability
- Data Entry
- Database Systems
- Electronic Documents
- Filing
- Management
- Memos
- Microsoft Excel
- Operations
- Planning
- Presentations
- Socialization
- Spreadsheets
- Fast learner
- Teamwork and collaboration
- Problem-solving
- Friendly and professional
- Organized and efficient
Certification
- Homeland Security Texas A&M University May 2025
Timeline
Student Worker for the Assistant Chief's
Texas A&M University Police Department
12.2024 - Current
Criminal Investigations Division Intern
Texas A&M University Police Department
06.2024 - 08.2024
Administrative Assistant for the Police Academy
TEEX
03.2023 - 10.2024
Dog Trainer
Sit Means Sit
11.2022 - 04.2023
Florist
Bouquets of Austin
05.2022 - 12.2023
Administrative Assistant for Advising Department
Texas A&M University
10.2021 - 03.2023
Volunteer
Patriot PAWS
08.2021 - Current
Cashier
Mighty Fine Burgers
02.2020 - 06.2021
- Homeland Security Texas A&M University May 2025
Bachelor of Science - Sociology
Texas A&M University
M.D. - Public Service And Administration
Texas A&M University
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