Madalyn Swaim
Winston-Salem,NC
Summary
I am a very dedicated person that takes the work I do very seriously. I am serious about learning and growing as a business professional. I currently am a part time worker, working a full time position as well as doing school full time. I believe this speaks for my multitasking skills and shows how hard working I am. I excel in customer service and in organization. I have learned many useful skills past those that I apply everyday from my previous and current work position. I am open to learning a new position. Even though I am still in college and cannot work full time I believe I bring the same attributes as a full time candidate when available. I am available Monday, Wednesday, Friday, and even possibly some weekend time. If given the opportunity I would bring my full dedication and the openness to learn to the job.
Overview
2
2
years of professional experience
Work History
Office Administrative Assistant
Joe Wright CPA
Winston-Salem, NC
01.2023 - Current
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Organized and maintained filing systems, both paper and electronic.
- Tracked invoices and processed payments.
- Prepared documents such as correspondence, spreadsheets, reports and other materials using Microsoft Office applications.
- Ordered supplies and maintained an inventory of office equipment.
- Provided support to other departments by completing clerical tasks as needed.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Developed forms and procedures to improve workflow efficiency.
Receptionist
Great Clips
Winston-Salem, NC
03.2022 - 06.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Bachelor of Science - Accounting
University of North Carolina At Greensboro
Greensboro, NC01-2027
High School Diploma -
Oak Grove High School
Winston-Salem, NC06-2023
Skills
- File System Management
- Developing Policies And Procedures
- Documentation And Recordkeeping
- Filing And Data Archiving
- Document Handling
- Payment Collection And Processing
- Managing Office Supply Inventory
- Administrative Assistance
- Administrative Support
- Telephone Etiquette
- Appointment confirmation
- Accurate message transcription
- Records Management
References
References available upon request.
Timeline
Office Administrative Assistant
Joe Wright CPA
01.2023 - Current
Receptionist
Great Clips
03.2022 - 06.2023
Bachelor of Science - Accounting
University of North Carolina At Greensboro
High School Diploma -
Oak Grove High School