Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Madalyne Ramos

Wells

Summary

Through my roles in retail and customer service, I have developed strong communication skills, keen attention to detail, and a calm, empathetic approach to customer interactions. These experiences have taught me to be adaptable, understanding, and composed—qualities that extend beyond the workplace and influence how I engage with the world. I've learned to be more present and grateful for everyday moments, even those that might seem mundane to others. Each interaction, from bagging groceries to folding laundry while hearing stories of someone's travels, has reinforced the value of patience and genuine human connection. Most people simply want someone to talk to, but all people want someone who will truly listen. I strive to bring that spirit of attentiveness, patience, and understanding to every role I take on.

Overview

7
7
years of professional experience

Work History

Cashier

Walgreens
Wells
10.2024 - Current
  • Monitored stock levels and assisted with inventory at checkout.
  • Performed register opening/closing procedures including cash reconciliation.
  • Delivered personalized customer service, fostering rapport with regular patrons.

Laundry Attendant

Get the Funk Out Laundromat
Garden City
11.2023 - 08.2024
  • Operated commercial laundry equipment including washers, dryers, and irons.
  • Sorted and processed laundry based on fabric, color, and care instructions.
  • Pre-treated stains and maintained cleanliness of machines and workspace.

Sales Associate

Staples
Boise
08.2022 - 11.2023
  • Managed print and copy services, ensuring accuracy and timely delivery.
  • Maintained quality control for print jobs including posters, cards, and booklets.
  • Collaborated with team members to provide efficient customer support.

Cashier

Walmart
Boise
10.2020 - 07.2022
  • Accurately handled cash, credit, and electronic transactions.
  • Executed returns and exchanges in accordance with company policy.
  • Ensured register accuracy during shift openings and closings.

Sales Associate

Kohl's
Boise
02.2018 - 08.2020
  • Delivered high-quality customer service in a fast-paced retail environment.
  • Addressed and resolved customer concerns to maintain satisfaction.
  • Balanced cash drawer with consistent accuracy.

Education

Associate Degree - Creative Writing

York County Community College
Wells, ME
06.2025

High School Diploma -

Fruitland Alternative School
Fruitland, ID
06.2019

Skills

  • Strong Communication
  • Customer Service Excellence
  • Friendly and Approachable Demeanor
  • Professional Conduct and Appearance
  • Conflict Resolution
  • Active Listening
  • Positive Attitude Under Pressure
  • Empathy and Patience
  • Team Collaboration
  • Retail & Sales Operations
  • Cash Handling & Reconciliation
  • Phone & Office Etiquette
  • Inventory Monitoring
  • Time management

References

References available upon request.

Timeline

Cashier

Walgreens
10.2024 - Current

Laundry Attendant

Get the Funk Out Laundromat
11.2023 - 08.2024

Sales Associate

Staples
08.2022 - 11.2023

Cashier

Walmart
10.2020 - 07.2022

Sales Associate

Kohl's
02.2018 - 08.2020

Associate Degree - Creative Writing

York County Community College

High School Diploma -

Fruitland Alternative School