Madalynn Bounds
Rockford,IL
Summary
Advanced Plasma Center Technician, known for high productivity and efficiency in task completion. Possess specialized skills in plasma collection, adherence to safety protocols, and precision equipment handling. Excel by using critical thinking to solve problems, and adaptability to rapidly changing environments. Committed to maintaining quality control, and ensuring donor comfort and safety during procedures. Motivated by a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems, and deliver high-impact solutions in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
Biolife Plasma Services
Rockford, IL
07.2024 - Current
- Performed venipuncture and sample draws with precision on patients.
- Delivered quality patient care by completing accurate and timely work
- Troubleshooting issues during donation process with machine or venipuncture.
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing efficient work
- providing excellent patient care from venipuncture to disconnection after donation completion
Advanced Plasma Center Technician Flex
Biolife Plasma Services
Rockford , IL
12.2023 - Current
- Assisted in training other technicians on proper operation of the processing equipment.
- able to help out in multiple areas from preforming medical screening, processing samples and preforming venipuncture
- allowed greater understanding of the overall processes throughout the center
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- efficiently works to provide a better workflow when problems occur
Medical Historian
Biolife Plasma Services
Rockford, IL
07.2023 - Current
- Performed finger sticks and used equipment to test blood for hematocrit and protein levels.
- Collected information on patient current weight and BP.
- Performed medical screening on patients to ensure they meet the requirements of the clinic.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- provides care for donors,troubleshooting a account problem, setting up appointments, or reassuring them of any concerns with overall process
Team Leader
Panera Bread
Rockford , IL
04.2020 - 06.2023
- Motivated and empowered team members to build customer satisfaction
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- offered a positive attitude to team members to create a safe environment when problems arise.
- Kept work areas clean, neat and free of any contaminates
- fully train in all work areas and handled minor customer complaints and problems
- conducted proper training procedures while performing tasks ensuring team members followed
- Maintained daily inventory to facilitate successful material distribution.
Education
High School Diploma -
Rockford Lutheran High School
3411 N Alpine Rd, Rockford, IL 6111405-2022
Skills
- Sample analysis
- Medical screening
- Team training
- reliable
- punctuality
- hardworking
- Data entry
- Technical troubleshooting
- Patient care
- Process improvement
- efficiently completes work
- Workflow optimization
- Customer service
- Problem solving
- Venipuncture techniques
- Adaptable mindset
- Donor monitoring
- First Aid/CPR Certified
Certification
- CNA certification
- CPR certification
References
References available upon request.
Timeline
Phlebotomist
Biolife Plasma Services
07.2024 - Current
Advanced Plasma Center Technician Flex
Biolife Plasma Services
12.2023 - Current
Medical Historian
Biolife Plasma Services
07.2023 - Current
Team Leader
Panera Bread
04.2020 - 06.2023
High School Diploma -
Rockford Lutheran High School
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