Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Madalynn Dycus

Brownsville,TX

Summary

Dependable and courteous self-starter and team player seeking to apply previous experience to a position with a forward thinking organization. Customer-focused and high-energy team member with experience in customer relationship management, conflict resolution, safety protocol, regulatory compliance, and time management.

Overview

5
5
years of professional experience

Work History

Home Health Care Provider

Agua Cristalina Home Health
11.2023 - Current
  • Assist patients with daily living activities, promoting independence and preserving dignity.
  • Complet household management tasks for clients within private home settings.
  • Assist patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Assist patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Address emergency situations promptly and effectively while adhering to established protocols for crisis intervention and escalation when necessary.

Secretary Receptionist

MOVE- Academy Of Dance
12.2019 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • In charge of the registration of new students and keep track of all documents electronically
  • Document all payments made by inputting them into the correct spreadsheet.
  • Answer phone calls/messages and provide information such as class schedule, tuition pricing, studio uniform policy etc. to potential new students.

Teller

PlainsCapital Bank
02.2022 - 11.2023
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawer.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Balanced cash drawer daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Home Health Care Provider

Thank You Nurses Ltd
08.2019 - 02.2022
  • Assisted patients with daily living activities, promoting independence and preserving dignity.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Completed household management tasks for clients within private home settings.
  • Administered medication as directed by physician.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
  • Addressed emergency situations promptly and effectively while adhering to established protocols for crisis intervention and escalation when necessary.

Education

No Degree - Education

Texas Southmost College
Brownsville, TX

High School Diploma -

Veterans Memorial Early College High School
Brownsville, TX
06.2017

Skills

    Client assessment and analysis

    Team Leadership

    Self-motivated

    Clerical Support

    Data Entry

    Conflict Resolution

    Extremely Organized

    Budgeting and Finance

Languages

Spanish
Native or Bilingual

Timeline

Home Health Care Provider

Agua Cristalina Home Health
11.2023 - Current

Teller

PlainsCapital Bank
02.2022 - 11.2023

Secretary Receptionist

MOVE- Academy Of Dance
12.2019 - Current

Home Health Care Provider

Thank You Nurses Ltd
08.2019 - 02.2022

No Degree - Education

Texas Southmost College

High School Diploma -

Veterans Memorial Early College High School

Similar Profiles

CREATE PROFILE
Madalynn Dycus