MADALYNN JACKSON
Fort Wayne,IN
Summary
Passionate and reliable psychologist in training that develops customized treatment plans to meet unique client needs. Provides evidence-based care with careful examination of relevant characteristics. An empathic communicator helps clients understand treatment purposes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Community Life Coach and CEO
Gears For Success
01.2020 - Current
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Connected clients with available resources to improve plan success.
- Documented behaviors, treatments and non-compliance issues. Assisted individuals with addressing disabilities and developing career plans.
- Demonstrated respect, friendliness and willingness to help wherever needed 98% client satisfaction.
Human Resources Manager and Training Supervisor
United States Navy, USN
08.2019 - 07.2022
- led and facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillsets.
- Created and implemented forward-thinking initiatives to improve employee engagement and retained 100% protocol on management tools and procedural accuracy.
- motivated employees through special events, incentive programs, and constructive feedback
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
Office Manager
United States Navy, USN
01.2016 - 08.2018
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Developed standard operating procedures for all administrative employees, and maintained all filing systems improving office efficiency by 97 percent.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Answered staff questions, served as HR main point of contact for assigned areas.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Produced practice exams, exercises and interactive videos and converted older instructional materials from print to digital.
Hotel Manager
Comfort Inn & Suites
01.2015 - 06.2016
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Oversaw day-to-day operations of brand new, 180-room hotel with staff of 57 employees; and proved successful working within tight deadlines and fast-paced atmosphere.
- Established internal databases and record management systems to enhance accuracy and integrity of documentation and data.
- Provided exceptional service and assistance to guests upon check-in.
- Increased customer service ratings significantly through personable service.
Education
Master of Science - Psychology
Purdue University
West Lafayette, IN03.2025
Bachelor of Science - Psychology
Purdue University
West Lafayette, IN06.2023
Associate of Science - Human Biology
National University
La Jolla, CA06.2020
Skills
- Organizational Development
- Employee Engagement Strategies
- Verbal and Written Communication
- Honest, Inspired, Determined, Empathetic
- Intervention Tactics and Emotional Support
- Equal Opportunities Facilitation
- Behavior Modeling
- Community Resources
- Records management
- Life Management
- Community Mental Health Programs
- HIPAA Requirements
Accomplishments
- Strong leadership skills while maintaining harmony in the workplace.
- Ability to prioritize, critical think and manage multiple tasks while working independently and as a team as required.
- Able to manipulate large and small databases to produce reports, analytics and certified in computer operation.
- Owned and operated a successful private practice for 2 years in Camarillo, CA.
- Facilitated group mental health counseling for identified 157 staff to increase the success of the command and workplace morale.
- Collaborated with team of 20 in the development of Mental Health First Aid Training Program
- Redesigned the NVBC Career counseling program to achieve Federal and local standards while aligning Military objectives and initiatives.
Certification
- Certified Computer Clerk, Department of Labor - 2019
- Certified Legal Clerk, Department of Labor - 2019
- Certified Administrative Office Manager, Department of Labor - 2021
- Life Coaching Certification
- Psychologist in training - Complete March 2025
Timeline
Community Life Coach and CEO
Gears For Success
01.2020 - Current
Human Resources Manager and Training Supervisor
United States Navy, USN
08.2019 - 07.2022
Office Manager
United States Navy, USN
01.2016 - 08.2018
Hotel Manager
Comfort Inn & Suites
01.2015 - 06.2016
Master of Science - Psychology
Purdue University
Bachelor of Science - Psychology
Purdue University
Associate of Science - Human Biology
National University
Languages
English
Native or Bilingual
Spanish
Limited Working
American Sign Language
Limited Working
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