Madason Mccullum
Hattiesburg ,MS
Summary
Dynamic professional with extensive experience in office management, teaching customer service at Maxem Health Urgent Care and music arts. Proven ability to enhance workflow efficiency and foster team collaboration. Skilled in scheduling and document management, teaching and training while building strong relationships with staff, patients, students and parents. Committed to delivering exceptional support and training to ensure operational excellence and musical proficiency.
Overview
8
8
years of professional experience
Work History
Violin Tutor
Music And Arts Center/ William Carey
08.2021 - Current
- Assessed student performance regularly, adapting instructional methods to meet diverse learning needs.
- Developed customized lesson plans to enhance individual student progress and engagement.
- Cultivated relationships with parents to discuss student progress and address concerns proactively.
- Encouraged parental involvement, fostering a strong sense of community and support for the student''s musical journey.
- Fostered a passion for music appreciation by introducing various genres and composers throughout lesson plans.
Manager/Medical Assistant
Maxem Health Urgent Care
01.2025 - 11.2025
- Managed daily office operations, ensuring seamless workflow and efficiency.
- Coordinated scheduling for staff and patient appointments to optimize clinic resources.
- Developed and maintained filing systems, improving document retrieval speed and accuracy.
- Assisted in onboarding new employees, providing training on office procedures and systems.
- Supervised 8 medical assistants staff, fostering a collaborative work environment to enhance productivity.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Wate Pro
Cdl Driver
05.2024 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Manager/Medical Assistant
Maxem Health Urgent Care
08.2021 - 11.2023
- Assisted in patient assessments and vital sign monitoring to ensure accurate health data collection.
- Supported medical staff by preparing examination rooms and sterilizing instruments for safe procedures.
- Scheduled patient appointments efficiently, adapting to changing priorities and optimizing workflow.
- Educated patients on treatment plans and medication instructions, enhancing overall patient understanding and compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Supervised daily operations of medical assisting team to ensure efficient patient flow.
- Trained and mentored junior medical assistants, fostering a collaborative work environment.
- Oversaw inventory management of medical supplies, ensuring availability while reducing excess costs.
- Served as the primary point of contact between patients and healthcare providers, fostering positive relationships through clear communication.
- Trained new medical assistants in clinical tasks, administrative duties, and office protocols to maintain seamless operations.
- Conducted regular staff meetings to address concerns, share updates, and promote teamwork among medical assistants within the practice.
ER Technician
Forrest General
06.2017 - 12.2020
- Administered patient care under supervision, ensuring adherence to safety protocols and procedures.
- Assisted in triaging patients, evaluating symptoms for timely medical attention.
- Operated medical equipment, including EKG machines and defibrillators, for diagnostic purposes.
- Maintained accurate patient records, documenting vital signs and treatment plans efficiently.
- Collaborated with nursing staff to facilitate smooth patient transitions within the emergency department.
- Participated in training sessions for new staff, sharing knowledge of emergency procedures and best practices.
Education
High School Diploma - General Studies
Hattiesburg High School
Hattiesburg, MS05.2017
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Scheduling and calendar management
- Document management
- Relationship building
- Scheduling
- Inventory control
- Staff management
- Employee supervision
- Conflict management
- Training and coaching
- Policy implementation
- Team bonding
Languages
American sign language
Native or Bilingual
Timeline
Manager/Medical Assistant
Maxem Health Urgent Care
01.2025 - 11.2025
Wate Pro
Cdl Driver
05.2024 - 01.2025
Violin Tutor
Music And Arts Center/ William Carey
08.2021 - Current
Manager/Medical Assistant
Maxem Health Urgent Care
08.2021 - 11.2023
ER Technician
Forrest General
06.2017 - 12.2020
High School Diploma - General Studies
Hattiesburg High School