Greeted customers, provided menus and answered questions about menu items.
Assisted guests with making food and beverage selections.
Took accurate food and drink orders, using a POS ordering software system.
Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Checked on guests during meals to ensure satisfaction with each course.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Restaurant Waiter
EL CANONAZO
LA HABANA, LA HABANA, CUBA
01.2018 - 09.2022
Greeted customers, provided menus and answered questions about menu items.
Assisted guests with making food and beverage selections.
Took accurate food and drink orders, using a POS ordering software system.
Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Checked on guests during meals to ensure satisfaction with each course.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Complied with all health department regulations regarding food handling, storage and sanitation standards.
Verified that prepared food met all standards for quality and quantity before serving it to customers.
Education
HOME HEALTH AIDE (HHA) - Health Aide
GENESIS VOCATIONAL INSTITUTTE
MIAMI
09-2024
High School Diploma -
LAZARO PENA
CIUDAD DE LA HABANA, CUBA
07-2015
Some College (No Degree) - Health Management And Clinical Assistance
HOSPITAL UNIVERSITARIO SALVADOR ALLENDE
LA HABANA, CUBA
Skills
Compassionate Caregiving
Emotional Support
Range of motion exercises
Behavioral Management
Ambulation Assistance
Communication abilities
Meal Preparation
Vital signs monitoring
Documentation proficiency
Personal Hygiene Assistance
Patient transportation
Care plan assessment
Client documentation
Medication Administration
Care Plan Management
Progress Documentation
Patient Care
Quality program protocols
Light Housekeeping
Documentation
ADL support
Care Plan Adherence
Behavior redirection
Clinical Quality Program Standards
Chronic Disease Management
Mobility support
First aid and safety
Medical Charting
Toileting assistance
Client safety and first aid
Feeding Assistance
Interpersonal Communication
Community activities
Compassionate client care
Knowledge of state regulations
Schedule Management
[State] Driver's License
Certification
HOME HEALTH AIDE. (GENESIS VOCATIONAL INSTITUTE)
CPR ( AMERICAN HEART ASSOCIATION)
CNA LIBILITY INSURANCE.
DRIVER LICENSE
Languages
SPANISH
Full Professional
English
Elementary
Timeline
Restaurant Waiter
El Atlakat Restaurant
11.2022 - 08.2024
Restaurant Waiter
EL CANONAZO
01.2018 - 09.2022
HOME HEALTH AIDE. (GENESIS VOCATIONAL INSTITUTE)
CPR ( AMERICAN HEART ASSOCIATION)
CNA LIBILITY INSURANCE.
DRIVER LICENSE
HOME HEALTH AIDE (HHA) - Health Aide
GENESIS VOCATIONAL INSTITUTTE
High School Diploma -
LAZARO PENA
Some College (No Degree) - Health Management And Clinical Assistance