Madayshia Lofton
Starkville,MS
Summary
Hardworking and passionate leasing Consultant that offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Claires Stores Inc
08.2022 - 01.2024
- Maintain a positive attitude all times
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Interview new hire
- Acknowledged customers issues and resolved their problems quickly and efficiently
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Leasing Associate
The Retreat at Starkville
07.2020 - 07.2022
- Wrote and submitted work order requests to maintenance department; followed up on maintenance process with residents
- Coordinated move-ins and move-outs and communicated with tenants to achieve maximum service satisfaction
- Greeted, pre-qualified, and followed up with prospective tenants
- Maintained units to ensure market readiness, coordinated and led apartment tours, answered questions, and highlighted selling features and property amenities.
- Increased lease renewals through effective communication and fostering positive relationships with tenants.
- Collaborated with property management teams to ensure optimal unit maintenance and readiness for new tenants.
Leasing Consultant
The Hub At Oxford
01.2018 - 06.2020
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Education
Associates - Business
Meridian Community College
Meridian, Mississippi05.2020
Skills
- Active Listening
- Critical Thinking
- Problem-solving abilities
- Customer Service
- Goal-oriented mindset
- Strong negotiation skills
Timeline
Assistant Store Manager
Claires Stores Inc
08.2022 - 01.2024
Leasing Associate
The Retreat at Starkville
07.2020 - 07.2022
Leasing Consultant
The Hub At Oxford
01.2018 - 06.2020
Associates - Business
Meridian Community College