Madison Colliflower
Frederick,MD
Summary
Looking to expand and utilize current experience in human resources field and in-depth knowledge of organizational processes. Highly organized and proficient in and providing administrative support and leadership training. Detail-oriented team player and problem solver.
Overview
3
3
years of professional experience
Work History
Director of Human Resources
Patapsco Healthcare
03.2023 - Current
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Prepared payroll.
- Maintained an adequate personnel record filing system that met the needs of the facility and complied with current employment practices.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Developed comprehensive employee training programs, resulting in a more skilled workforce.
- Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Oriented new personnel to the facility and explained personnel policies, procedures, payroll procedures, grievance procedures, etc. as established in the facility's operational policies and procedures.
- Facilitated leadership training programs to strengthen management skills across the organization.
Business Office/HR Manager
Peak Healthcare At Copper Ridge
03.2021 - 03.2023
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments in coordination with outside billing company.
- Maintain financial records including any cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, as directed.
- Prepare payroll.
- Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
Education
Bachelor of Arts - Communication Studies
Towson University
Baltimore, MD05.2018
Skills
- Employee Relations
- Records Management
- Conflict resolution
- Time management
- Training Leadership
- Staff Management
- Filing
- Human Resources Management (HRM)
- Microsoft Word
- Excel Spreadsheets
- Strong Problem Solver
- Critical Thinking
References
References available upon request.
Timeline
Director of Human Resources
Patapsco Healthcare
03.2023 - Current
Business Office/HR Manager
Peak Healthcare At Copper Ridge
03.2021 - 03.2023
Bachelor of Arts - Communication Studies
Towson University
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