MADDALENA CHAVEZ
Santa Clara,CA
Summary
I am an experienced office administrator with a keen eye for detail and a commitment to excellence. Proficiency in managing calendars, scheduling appointments, coordinating meetings, and handling correspondence. Strong understanding of payroll management and a track record of ensuring adherence to health and safety regulations. I provide exceptional support, streamline processes, and actively contribute to the overall success of the organization while maintaining the highest standards of confidentiality and professionalism.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
COMMUNITY BUSINESS DIRECTOR
ATRIA PARK OF SAN MATEO
08.2023 - Current
- Managed budgets and financial reporting for community initiatives, ensuring fiscal responsibility.
- Led team training sessions focused on delivering exceptional customer service to residents and families.
- Managed a team of professionals, providing guidance, support, and performance evaluations to drive success.
- Oversaw daily operations, ensuring compliance with regulations and maintaining high-quality standards within the community.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
OFFICE ADMINISTRATOR & PROJECT COORDINATOR
LIFETIME REMODELING, INC.
06.2022 - 08.2023
- Managed office communications, ensuring timely response to client inquiries and requests.
- Coordinated scheduling for project meetings, optimizing team availability and resource allocation.
- Developed and maintained filing system, enhancing document retrieval efficiency and organization.
- Trained new staff on company policies and office systems, fostering a collaborative work environment.
- Assisted in budget tracking processes, contributing to effective financial management within the department.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
DINING SERVICES DIRECTOR
SUNRISE SENIOR LIVING
12.2018 - 06.2022
- Planned and coordinated daily dining operations to ensure high-quality service, exceeding resident expectations
- Collaborated to successfully organize events for residents and outside business development opportunities
- Monitored payroll records, scheduled staff hours, and assigned duties for efficient staffing levels
- Ensured compliance with state and company regulations, consistently exceeding standards
- Managed and optimized budgets, overseeing financial recordkeeping using PeopleSoft
- Created daily menus, monitored food portions, garnishing, and plating presentations to ensure exceptional dining experiences
- Prioritized safety standards and maintained compliance with health and fire regulations
DINING SERVICES DIRECTOR
DESERT FLOWER SENIOR LIVING
10.2014 - 12.2018
- Oversaw the day-to-day dining programs, such as, payroll records, scheduled staff hours, and assigned duties
- Responsible for hiring, mentoring, and evaluating staff
- Trained staff to ensure residents’ daily dining needs were met
- Oversaw the financial record keeping using PNL and Yardi program
- Created daily menus, managed budgets according to monthly spend down ledger
- Ensure safety standards, monitor compliance with health and fire regulations of food items.
Education
Associate of Occupational Studies - Culinary Arts
Scottsdale Culinary Institute
Scottsdale, AZHigh School Diploma - undefined
Cesar Chavez High School
Laveen, AZCertificate - RCFE
Assisted Living Education
CaliforniaSkills
- Sales management
- Partnership development
- Human resources
- Operational leadership
- Staff management
- Sales and marketing
Languages
Spanish
Native or Bilingual
Timeline
COMMUNITY BUSINESS DIRECTOR
ATRIA PARK OF SAN MATEO
08.2023 - Current
OFFICE ADMINISTRATOR & PROJECT COORDINATOR
LIFETIME REMODELING, INC.
06.2022 - 08.2023
DINING SERVICES DIRECTOR
SUNRISE SENIOR LIVING
12.2018 - 06.2022
DINING SERVICES DIRECTOR
DESERT FLOWER SENIOR LIVING
10.2014 - 12.2018
Associate of Occupational Studies - Culinary Arts
Scottsdale Culinary Institute
High School Diploma - undefined
Cesar Chavez High School
Certificate - RCFE
Assisted Living Education