Maddason Crossland
Joplin,MO
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
1
1
year of professional experience
Work History
Cashier
Ross Dress for Less
Joplin, MO
05.2024 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
Tax Preparer
Jackson Hewitt
Joplin, MO
01.2024 - 05.2024
- Prepared and reviewed tax returns for individuals.
- Identified potential deductions to minimize clients' tax liabilities.
- Researched federal, state, and local laws to ensure compliance with regulations.
- Assisted clients in responding to IRS notices of deficiency or audit findings.
- Maintained accurate records of all client transactions and filings.
- Advised clients on the best strategies for filing their taxes efficiently and legally.
Manager/Senior Sandwich Artist
SUBWAY®Restaurants
Greenfield, MO
07.2023 - 12.2023
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Trained employees on additional job positions to maintain coverage of roles.
Tax Preparer
Jackson Hewitt
Joplin, MO
12.2022 - 04.2023
Education
High School Diploma -
Greenfield High School
Greenfield, MO05-2021
Skills
- Payment Processing
- Customer Assistance
- POS Systems
- Customer service excellence
- Time management skills
- Product Knowledge
- Inventory Control
- Staff Training
Timeline
Cashier
Ross Dress for Less
05.2024 - Current
Tax Preparer
Jackson Hewitt
01.2024 - 05.2024
Manager/Senior Sandwich Artist
SUBWAY®Restaurants
07.2023 - 12.2023
Tax Preparer
Jackson Hewitt
12.2022 - 04.2023
High School Diploma -
Greenfield High School