Maddelin Meeker
Clovis,CA
Summary
Compassionate and detail-oriented professional with a background in healthcare and the restaurant industry, transitioning into a receptionist role. Experienced in providing front-line support in fast-paced environments, managing sensitive information, and communicating with patients, families, and staff with empathy and professionalism. Skilled in scheduling, record-keeping, and multitasking, with a strong ability to create a calm, organized, and welcoming atmosphere. Eager to bring excellent customer service and administrative skills to a front-desk position.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
University Of Iowa Health Care
10.2023 - 02.2025
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Upheld infection control and prevention policies across different patient-facing areas.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Transported patients between rooms and appointments or testing locations.
- Delivered high-quality care to post-partum and infants in hospital facility.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Followed directions of licensed nurses to administer medications and treatments.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Cashier
Harris Pizza
12.2020 - 10.2023
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Certificate - Nurse Aide
Muscatine Community College
Muscatine, IA07.2022
Associate’s Degree - Liberal Arts And Sciences
Scott Community College
Riverdale, IA05.2023
Certificate - CPR - BSL
American Heart Association
Iowa City, IA03.2024
Associate’s Degree - Nursing
Fresno City College
Fresno, CA05.2027
Skills
- Restocking supplies
- Basic nursing care
- Infection prevention
- Patient observation
- Team collaboration
- Safety protocols
- Active listening
- Health monitoring
- Infection control
- CPR - BLS certification
- Infection control standards
- Multitasking and prioritization
- Calm demeanor
- Service-oriented mindset
Timeline
Patient Care Technician
University Of Iowa Health Care
10.2023 - 02.2025
Cashier
Harris Pizza
12.2020 - 10.2023
Certificate - CPR - BSL
American Heart Association
Certificate - Nurse Aide
Muscatine Community College
Associate’s Degree - Liberal Arts And Sciences
Scott Community College
Associate’s Degree - Nursing
Fresno City College
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