Overview
Work History
Education
Skills
Timeline
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Maddeline Law

Brooklyn,NY

Overview

10
10
years of professional experience

Work History

Captain

Hutong New York
09.2023 - 01.2024
  • Learning quickly and moving through private dining rooms, lounge events, and main dining room with work as needed
  • Generating at least 5K+ sales and 22%+ tip average per evening shift
  • Competently guiding guests through several different menus and holiday specials thoroughly to their needs

Fine Dining Server

NARO
09.2022 - 02.2023
  • Hired as part of opening team for two Michelin starred Chef JP and Ellia Park's (Atoboy; Atomix) new restaurant at iconic Rockefeller Center
  • Completing six-week extensive training period focusing on Korean food and beverage knowledge, including pronunciation, history, and techniques incorporated into food and beverage menu spiels
  • Mental dexterity with frequently updated menu items and attention to detail in service procedures

Server

Buddha Bar New York
06.2021 - 01.2024
  • First FOH employee to be hired as part of opening team, with menu by Chopped Champion Chef: Andrew Riccatelli
  • Encouraging lavish dining experience by maintaining thorough menu knowledge, answering questions of menu item sourcing, ingredients, cooking methods, and wine pouring.
  • Thriving in environment with proactive cooperation, teamwork, and overall morale success
  • Executing dining service in high profile private room bookings graciously

Banquet And Fine Dining Server

Kanopi - Ritz Carlton
03.2019 - 08.2019
  • Thorough planning and preparation before guests arrive for their conferences, meetings, dinners, etc. at private restaurant, led by James Beard Best Chef Semifinalist: Anthony Gonçalves
  • Meticulous attention to all matters of formal table settings including linen setup, serving, clearing, and replacing proper utensils in a quiet and efficient manner

Server/Entertainer/Expeditor

Ninja New York
02.2017 - 03.2020
  • Empathized with guests' entertainment needs in high volume capacity; upholding reputation of "One Of The World's Weirdest Restaurants"
  • Motivated coworkers in various positions throughout shift while generating individual sales that meets management goals nightly
  • Organized, prioritized, and delegated ticket orders for 400+ guests to 20 front of house staff members

Server

Steelhead
06.2015 - 01.2016
  • Gaining new hospitality skills by answering, suggesting, and welcoming in a high volume touristy establishment in Pike Place Market
  • Maintaining updated knowledge and pairings of all menu items, specials, liquor, beers and non-alcoholic selections
  • Setting up private dining rooms with appropriate tables/seats arrangements and maintaining service during entirety of private bookings

Server

Saffron Grill
08.2013 - 03.2014
  • Maintaining quick and attentive flow of service during high volume hours
  • Proactive service quality by removing courses, replacing utensils and refilling beverages promptly and courteously

Education

Bachelor of Arts - Philosophy, Business

CUNY Brooklyn College
Brooklyn, NY
2020

Associate of Arts - Philosophy

Seattle Central Community College
Seattle, WA
2016

Skills

  • Experience with catering and private room events
  • Thrives in and enjoys high-volume restaurants
  • Enjoys handling different positions during work
  • Assisted in family restaurant
  • Extensive curiosity and exposure to different cuisines
  • Emphasizes progressive, high work ethic demeanor at all times
  • Decade experience in upscale establishments
  • Furthering WSET and CMS education

Timeline

Captain

Hutong New York
09.2023 - 01.2024

Fine Dining Server

NARO
09.2022 - 02.2023

Server

Buddha Bar New York
06.2021 - 01.2024

Banquet And Fine Dining Server

Kanopi - Ritz Carlton
03.2019 - 08.2019

Server/Entertainer/Expeditor

Ninja New York
02.2017 - 03.2020

Server

Steelhead
06.2015 - 01.2016

Server

Saffron Grill
08.2013 - 03.2014

Bachelor of Arts - Philosophy, Business

CUNY Brooklyn College

Associate of Arts - Philosophy

Seattle Central Community College

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