Maddelyn Gruczelak
Citrus Heights,CA
Summary
Recent graduate from high school , during my time out of school it has been spent that time in the fields of costumer service. I am a strong leader and problem-solver dedicated to learning new things and always putting in my best affect. Being a detail-oriented individual with exceptional communication and project management skills. I have proven my ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing productions and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Client Experience Specialist
GMC Dealership
09.2024 - Current
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Updated accounts, and maintained detailed records for inventory management.
- Interacted with team members across departments to research and resolve customer issues.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
Club Custodian
In-Shape Family Fitness
04.2023 - 09.2024
- Maintained clean and comfortable environment by vacuuming, cleaning windows, and dusting.
- Checked in and stocked inventory throughout facility.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Check out customers with purchasing merchandise as well as drinks , and protein supplements.
Education
High School Diploma -
Angelo Rodriguez High School
Fairfield06-2023
Skills
- - Multitasking
- - Attention to Detail
- - Exceptional Phone etiquette
- - Good communication skills
Timeline
Client Experience Specialist
GMC Dealership
09.2024 - Current
Club Custodian
In-Shape Family Fitness
04.2023 - 09.2024
High School Diploma -
Angelo Rodriguez High School
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