Maddi Walker
Chico,United States
Summary
Customer-oriented General Manager with 7+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
9
9
years of professional experience
Work History
General Manager
Bellachino's Cafe
08.2017 - 01.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Office Assistant
Lifescapes, A Landscape Co.
05.2015 - 07.2017
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
Education
High School Diploma -
Chico Senior High School
09.2017
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Leadership
- Staff Management
- Training and Development
- Customer Relationship Management
- Labor Cost Controls
- Vendor relationships
Details
1030 Eaton Rd., Chico, 95973, United States, 530-591-2761, maddiwalker15@gmail.com
Timeline
General Manager
Bellachino's Cafe
08.2017 - 01.2024
Office Assistant
Lifescapes, A Landscape Co.
05.2015 - 07.2017
High School Diploma -
Chico Senior High School