Maddie Dow
Flagstaff,AZ
Summary
Extensively experienced in previous roles, consistently prioritizing customer satisfaction and demonstrating a strong work ethic in completing assigned tasks. Committed to delivering exceptional service, effectively assisting customers and ensuring their needs are met. Proven track record of dedication and goal achievement, well-equipped to contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Cashier
Sprouts Farmer Market
05.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
CREW MEMBER
Trader Joe's
08.2022 - 08.2023
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Maintained an organized work area to ensure efficient operations
- Restocked shelves with merchandise throughout shift
- Followed health department regulations for handling food products properly
- Cleaned and sanitized store restroom areas and stalls
- Assisted in unloading stock from delivery trucks and stocking shelves accordingly.
STORE ASSOCIATE
Yogurtland
06.2020 - 07.2022
- Greeted customers and answered questions, assisting with needs and finding items
- Provided excellent customer service, demonstrating strong interpersonal and communication skills
- Demonstrated ability to work in a fast-paced environment while staying organized and attentive to detail
- Labeled, tagged, and sorted merchandise for sale
- Maintained store cleanliness by restocking shelves, vacuuming floors, and removing debris
- Communicated with store manager about merchandise and supply needs to maintain well-stocked store
- Operated cash register accurately and efficiently with proficiency in processing credit cards and gift cards
- Provided training assistance to new associates on company policies or procedures.
Education
BACHELOR OF ARTS (B.A.) IN CREATIVE MEDIA AND FILM -
Northern Arizona University
Flagstaff, AZ05.2025
Skills
- Verbal and Written Communication
- Time Management
- Stocking and Replenishing
- Food Preparation and Safety
- Cash Handling
- Workplace Efficiency
- Customer Service
- Patience and Empathy
- Work Ethic and Integrity
- Organizational abilities
References
References available upon request
Timeline
Cashier
Sprouts Farmer Market
05.2024 - 08.2024
CREW MEMBER
Trader Joe's
08.2022 - 08.2023
STORE ASSOCIATE
Yogurtland
06.2020 - 07.2022
BACHELOR OF ARTS (B.A.) IN CREATIVE MEDIA AND FILM -
Northern Arizona University
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