Summary
Overview
Work History
Skills
Timeline
Generic

Trina Schaffner

Rathdrum,ID

Summary

Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff.

Overview

23
23
years of professional experience

Work History

Sales/Client Fulfillment/Warehouse Manager/Purchaser

CLK Supplies, LLC
04.2013 - Current
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
  • Managed budget effectively by negotiating vendor contracts and optimizing resource allocation.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Communicated regularly with cross-functional teams to improve coordination between departments.
  • Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Managed supplier relationships to ensure timely delivery of products and services.
  • Optimized inventory levels by implementing demand forecasting techniques and just-in-time purchasing strategies.
  • Purchased new products and oversaw inventory stocking and availability.
  • Performed monthly reconciliation of open purchasing orders.
  • Reviewed and approved purchase orders and invoices for accuracy and completeness.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
  • Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
  • Enhanced document efficiency by streamlining formatting and editing processes.
  • Streamlined event logistics by overseeing exhibit setup, teardown, and transportation.
  • Set up new accounts, established customer credit and set up payment methods.
  • Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.

Inside Sales Representative

Northern Technologies
02.2001 - 02.2011
  • Answered customers' questions regarding products, prices, and availability.
  • Provided exceptional customer service by addressing client concerns promptly and professionally, contributing to a positive brand image.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.

Skills

  • Cross-functional collaboration
  • Inventory Management
  • Staff Management
  • Purchasing Management
  • Supplies Inventory
  • Proficient in Excel/Word/PowerPoint
  • Vendor Management
  • Order Management
  • Problem Solving
  • Vendor Relationship Management
  • Verbal Communication
  • Written Communication

Timeline

Sales/Client Fulfillment/Warehouse Manager/Purchaser

CLK Supplies, LLC
04.2013 - Current

Inside Sales Representative

Northern Technologies
02.2001 - 02.2011
Trina Schaffner