Madyson Markowski
Leonardo,NJ
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
5
5
years of professional experience
Work History
Social Media Marketing Assistant Manager
Dynamic Digital Marketing
05.2023 - Current
- Managed multiple social media platforms for increased engagement and audience growth.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Implemented influencer partnerships to amplify brand message and drive conversions.
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
- Monitored and evaluated website analytics to identify trends and opportunities for improvement.
- Managed multiple projects simultaneously, prioritizing tasks for efficient completion within deadlines.
- Reviewed analytics to identify opportunities for improvement and develop strategies to maximize results.
- Generated reports to monitor and analyze website performance, search engine rankings, or domain authority.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Created content strategies for digital media.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
Restaurant Hostess
Outback Steakhouse
07.2019 - 03.2020
- Checked in with servers to confirm preparedness before seating customers.
- Advised customers about special offerings and menu items to help drive sales.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Seated patrons based on guest preferences and seating availability.
- Answered customer questions about hours, seating, and menu information.
- Completed daily side work and opening and closing duties without fail.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Relayed guest comments or suggestions to manager on duty for further action.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Opened and closed seating sections according to volume of guests.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Arts - Psychology
Monmouth University
West Long Branch, NJ05.2025
Skills
- Video Editing
- Talent Development
- Advertising Strategies
- Social Media Marketing
- Affiliate Program Marketing
- Cross-Platform Promotion
- Audience Engagement
- Event Coordination
- Up-selling techniques
- Attention to Detail
- Reliable and Trustworthy
- Coordinating tasks
Timeline
Social Media Marketing Assistant Manager
Dynamic Digital Marketing
05.2023 - Current
Restaurant Hostess
Outback Steakhouse
07.2019 - 03.2020
Bachelor of Arts - Psychology
Monmouth University
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