Maddie McCoy
Grandview,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Bartender
Tavern
03.2021 - 02.2023
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Manager
Martin City Brewing Company
05.2018 - 11.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
Bar Manager
The Club House Experience
10.2019 - 03.2020
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Consulted with managers to organize special events and promotions.
- Improved customer service rankings by resolving issues quickly and accurately.
Bartender
Fiorella’s Jack Stack Barbecue
03.2003 - 09.2018
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Associate of Science - LPN
Metropolitan Community College - Kansas City
Kansas City, MO12.2014
Skills
- Patient Assessments
- Multi-Tasking and Prioritization
- Direct Patient Care
- HIPAA Protocols
- Licensed Practical Nurse
- Care Planning
- Staff Training
- Safety Awareness
Timeline
Bartender
Tavern
03.2021 - 02.2023
Bar Manager
The Club House Experience
10.2019 - 03.2020
Manager
Martin City Brewing Company
05.2018 - 11.2021
Bartender
Fiorella’s Jack Stack Barbecue
03.2003 - 09.2018
Associate of Science - LPN
Metropolitan Community College - Kansas City
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