Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
I was put on a difficult case with a woman who needed hands on help at all times and had extreme anxiety. She was a huge fall risk and needed help with doctor appointments, grocery shopping, paying bills, bathing, and cleaning. I was the only one on the team that had every skill set to make sure she received everything she needed especially any last minute calls if there was an emergency, I would be there in 5 minutes.