Summary
Overview
Work History
Education
Skills
Timeline
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Maddie Weitzman

Maddie Weitzman

Delray Beach,FL

Summary

Motivated part time college student with strong background in customer service. Proven to manage fast paced environments while maintaining a positive attitude. Exceptional communication skills and desire to provide remarkable service. Seeking part time opportunities to apply my skills and gain experience.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Ulta Beauty Inc.
Delray Beach, Florida
11.2024 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Used in-store system to locate inventory and place special orders for customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Restaurant Hostess

Lefkes Estiatorio
Delray Beach, Florida
10.2024 - 07.2025
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
  • Checked in with servers to confirm preparedness before seating customers.
  • Reported problematic guests to management to foster safe and pleasant environment.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Promoted business loyalty by fostering positive customer relationships.
  • Answered phone calls to take orders, give information and document reservations.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Completed daily side work and opening and closing duties without fail.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Bakery Worker

Flour Shop Bakery
Flower Mound, Texas
02.2024 - 08.2024
  • Customer service, greet and assist customers, answering questions about products and taking orders.
  • Prepared baked goods.
  • Operated cashier, handling payments and managing the register.
  • Cleaned baking equipment and utensils.
  • Operated coffee bar, making coffees, lemonades, tonics, etc.
  • Product knowledge, maintain an understanding of products, their content, and pricing.
  • Inventory management, restock and monitor inventory.
  • Opening & closing duties

Head Hostess

Mio Nonno Trattoria
Flower Mound, TX
09.2022 - 08.2023
  • Greeted guests upon arrival and escorted them to their tables.
  • Managed reservations.
  • Managed waitlist insuring efficient service
  • Customer Service, answered questions about menus, specials, restaurant policies, complaints and accommodations.
  • Table maintenance, ensure tables are clean and well kept for guests.
  • Managed online orders, take orders via phone and handle payment for pickup.
  • Assisted with seating arrangements for large groups and special occasions.
  • Managed stock and inventory.
  • Opening & closing duties.

Education

High School Diploma -

Flower Mound High School
Flower Mound, TX
06-2024

Skills

  • Customer service
  • Multitasking
  • Organization
  • Communication
  • Time management
  • Problem solving

Timeline

Retail Sales Associate

Ulta Beauty Inc.
11.2024 - Current

Restaurant Hostess

Lefkes Estiatorio
10.2024 - 07.2025

Bakery Worker

Flour Shop Bakery
02.2024 - 08.2024

Head Hostess

Mio Nonno Trattoria
09.2022 - 08.2023

High School Diploma -

Flower Mound High School

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Maddie Weitzman