Maddie Woodburn
Troutdale,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Exceptional ability to connect with people and understand their wants, needs, and desires and delivering excellent service on every interaction.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Rocky Mountain Chocolate Factory Inc.
Troutdale, Oregon
07.2020 - Current
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
High School Diploma -
Reynolds High School
Troutdale, OR06.2020
Skills
- Team Leader
- Scheduling and Coordinating
- Recruiting and Interviewing
- Overseeing Employees
- Cash Deposits and Receipts
- Food Safety and Quality
- Retail Knowledge
- Time Management
- Sales Strategies
- Customer Service
Timeline
Assistant Manager
Rocky Mountain Chocolate Factory Inc.
07.2020 - Current
High School Diploma -
Reynolds High School
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