Madeline Woolford
Boise,ID
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction in my different job settings by effectively managing unexpected events, as well as being organized and timely. Skilled in multitasking and team collaboration, my adaptability and detail-oriented approach drive positive outcomes and workplace efficiency.
Overview
7
7
years of professional experience
Work History
Host
Yard House
08.2020 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Barista
Dutch Bros
06.2017 - 07.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Pursuing Bachelor's Degree - Secondary Education
Boise State
05.2026
Associate of Science - Secondary Education
College of Western Idaho
Nampa, ID05.2024
High School Diploma -
Middleton High School
Middleton, ID05.2020
Skills
- Effective Time Management
- Multitasking proficiency
- Team Collaboration
- Customer Service
- Adaptable to change
- Detail Oriented
Timeline
Host
Yard House
08.2020 - Current
Barista
Dutch Bros
06.2017 - 07.2020
Pursuing Bachelor's Degree - Secondary Education
Boise State
Associate of Science - Secondary Education
College of Western Idaho
High School Diploma -
Middleton High School