Summary
Overview
Work History
Education
Skills
Timeline
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Maddison DeTheriault

Verdi,NV

Summary

Proven hospitality professional with a track record of enhancing customer satisfaction at Somersett Golf And Country Club. Excelled in beverage preparation and managing high-volume events, demonstrating exceptional multitasking and communication skills. Known for building strong customer relationships and training new staff, significantly improving service quality and operational efficiency.

Overview

9
9
years of professional experience

Work History

Country Club Bartender

Somersett Golf And Country Club
Reno, NV
05.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Texas Road House Server

Texas Road House
Reno, NV
01.2024 - Current

Take

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Bartender

BJ's Restaurant & Brewhouse
Reno, NV
08.2018 - 10.2023
  • Closed out cash register and prepared cashier report at close of business.
  • Kept up-to-date on industry trends by attending workshops and networking events related to bartending skills development.
  • Built rapport with patrons to establish a welcoming atmosphere and encourage repeat business.
  • Restocked and replenished bar inventory and supplies and reported shortages or reordering needs to management.

Server

Red Hut Cafe
South Lake Tahoe, CA
06.2015 - 08.2018
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.

Education

Associate Of Applied Science - Phlebotomy

Career College of Northern Nevada
Sparks, NV
08.2023

Skills

Food running

New hire training

Clear and effective communication

Handling difficult customers

Menu memorization

Cash register operation

Liquor, beer and wine knowledge

Beverage preparation

Highly reliable

Sales expertise

Classic cocktails

Engaging personality

Timeline

Country Club Bartender

Somersett Golf And Country Club
05.2024 - Current

Texas Road House Server

Texas Road House
01.2024 - Current

Bartender

BJ's Restaurant & Brewhouse
08.2018 - 10.2023

Server

Red Hut Cafe
06.2015 - 08.2018

Associate Of Applied Science - Phlebotomy

Career College of Northern Nevada
Maddison DeTheriault