Maddison Flores
Lubbock,TX
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Staff
Texas Tech University
01.2024 - Current
- Collected, arranged, and input information into database system.
- Lead in times when there has not been a supervisor around to help.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Help out with task that a supervisor is unable to take care of in the moment.
Water Safety Instructor
Texas Tech University
03.2023 - Current
- Optimized instruction based on student feedback and assessments of courses.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
- Met needs of different students by adapting teaching materials and methods.
- Provided support to parents and caregivers, addressing their concerns regarding child safety during aquatic activities.
- Followed federal and state water safety rules throughout activities.
- Maintained a safe and clean aquatic environment, ensuring optimal learning conditions for students of all ages.
- Taught emergency response and rescue protocols for water safety.
Lifeguard
Texas Tech University
03.2022 - Current
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Attentively monitored swimmers to identify distress.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Education
Lubbock-Cooper High School
Lubbock, TXSkills
- Safety
- Complaint resolution
- Coaching and Mentoring
- Work Planning
Certification
- CPR Certified
- First Aid Certified
Timeline
Lead Staff
Texas Tech University
01.2024 - Current
Water Safety Instructor
Texas Tech University
03.2023 - Current
Lifeguard
Texas Tech University
03.2022 - Current
Lubbock-Cooper High School