Maddison Gonzales
Elizabeth,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Student Mentor
College Steps Program Inc.
02.2023 - Current
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Helped students develop organizational, time management and study skills.
- Advised students on educational, career and social opportunities.
- Enhanced overall student performance through consistent monitoring of progress and tailored improvement strategies.
Cashier,Customer Service Desk,eCommerce Shift Lead
Albertsons Grocery Store
04.2020 - 06.2021
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Trained, mentored, and developed new cashiers and eCommerce employees.
- Alleviated customer service needs with policy-appropriate solutions.
Education
Bachelor of Science - Environmental Science
Kean University
Union, NJ05.2025
High School Diploma -
Great Oak High School
Temecula, CA06.2020
Skills
- Results Analysis
- Safety Processes and Procedures
- Research and Publication
- Regulatory Compliance
- Team Motivation
- Rules Enforcement
- Effective communication
- Process improvement
Timeline
Student Mentor
College Steps Program Inc.
02.2023 - Current
Cashier,Customer Service Desk,eCommerce Shift Lead
Albertsons Grocery Store
04.2020 - 06.2021
Bachelor of Science - Environmental Science
Kean University
High School Diploma -
Great Oak High School
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