MADDISON HANKS
Cordell,OK
Summary
Detail-oriented professional with a proven ability to prioritize and execute tasks efficiently in fast-paced environments. Accomplished supervisor skilled in resolving critical issues and fostering a collaborative atmosphere, resulting in the successful development and retention of high-performing teams. Highly organized, energetic, and versatile leader dedicated to driving continuous improvement and achieving operational excellence. Committed to leveraging expertise to enhance team performance and contribute to organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Investigator IV
Oklahoma Indigent Defense
12.2024 - Current
- Conducted thorough investigations to gather evidence and establish facts in complex cases.
- Analyzed data and reports to identify patterns and trends impacting case outcomes.
- Collaborated with law enforcement agencies to facilitate information sharing and resource allocation.
- Developed investigative strategies that improved efficiency and effectiveness of case resolutions.
- Analyzed evidence and case law to build compelling arguments for trial.
- Collaborated with expert witnesses to strengthen case presentations in court.
- Maintained up-to-date knowledge of changes in criminal law and legal precedents.
- Conducted thorough background checks using various investigative databases and tools.
- Developed detailed reports summarizing findings for clients and legal professionals.
- Collected documentation such as witness statements, video recordings and photographs to support case findings.
- Testified in criminal court hearings and trials as an expert witness.
- Maintained flexibility to accept cases and potential assignments from 75/77 counties within Oklahoma.
Chief of Police
Arapaho Police Department
09.2024 - 12.2024
- Led community policing initiatives to enhance public safety and engagement.
- Developed strategic crime reduction plans, resulting in improved community trust.
- Coordinated inter-agency collaborations to address regional safety concerns effectively.
- Evaluated departmental policies, recommending improvements for compliance and efficiency.
- Managed departmental budgets, ensuring optimal resource allocation for operational needs.
- Introduced innovative traffic enforcement strategies that reduced motor vehicle accidents thereby enhancing road safety for all users in the jurisdiction.
Deputy Chief of Police
Thomas Police Department
06.2023 - 09.2024
- Collaborated with other law enforcement agencies to share information and resources, leading to improved public safety outcomes.
- Conceptualized social media page for Thomas Police Department to allow citizens to contact PD directly, achieving higher responses.
- Streamlined department operations by evaluating and revising policies, procedures, and guidelines in accordance with best practices.
- Reduced crime rates by establishing intelligence-led policing tactics to target high-crime areas effectively.
- Coordinated emergency management efforts during natural disasters or critical incidents, prioritizing public safety and swift recovery operations.
- Oversaw complex criminal investigations by providing guidance and support to detectives, ensuring thorough case analysis and resolution.
- Successfully managed high-profile events, coordinating security details and collaborating with external agencies for seamless operations.
- Liaised with local, state, and federal regulatory agencies to streamline investigation completion.
- Fostered positive environments by building strong relationships with students, staff, and parents of our local school.
Sexual Assault Investigator
Bokchito Police Department
11.2021 - 10.2022
- Documented findings and prepared detailed reports.
- Conducted surveillance operations to gather critical intelligence, leading to successful case resolutions.
- Negotiated with informants to obtain key information, significantly advancing ongoing investigations.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Collaborated with federal agencies on investigations.
- Interviewed and interrogated suspects.
- Conducted interviews with witnesses and clients.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Assisted in development of investigative strategies, resulting in more efficient case resolutions.
- Identified trends in criminal activities, allowing for proactive measures to be taken against future threats.
- Developed comprehensive safety plans with survivors, resulting in increased feelings of security and empowerment.
Police Captain
Bokchito Police Department
11.2021 - 10.2022
- Responsible for protecting life and property by enforcing the laws and regulations of the community
- Patrolled throughout city and watched for criminal activity
- Responded to emergency calls for police service
- Diffused active disturbances with de-escalation techniques, compassion and if required, combat skills
- Managed the Patrol Department by overseeing reports, scheduling, all police operations, disciplinary action, field-training programs, and hiring/termination
- Bokchito's official Domestic Violence and Sexual Assault representative, voted by the department and other surrounding agencies.
Correctional Sergeant
Bryan County Sheriff's Office
06.2021 - 02.2022
- Oversaw control center while monitoring inmates and employees
- Checked all book-ins and discharges, making sure all charges have paperwork, and all discharges have order of discharge
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment
- Performed variety of different written and verbal communications, reports, and documents to ensure successful operation.
Medical Office Specialist
Texoma Cardiovascular Care Associates
10.2020 - 05.2021
- Adhered to strict HIPAA laws to protect patient privacy
- Entered procedure and diagnosis codes into medical billing software
- Organized and maintained patient chart filing systems for quick reference of inner office usage
- Worked on-call to meet the needs of physicians and patients
- Managed office logistics by scheduling appointments, maintained files, and collected payments.
Manager of Operations
Olive Garden
07.2017 - 01.2019
- Delivered in-depth training to workers in food preparations and customer-facing roles to promote strong team performance
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes in restaurant
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Led and directed team members on effective methods, operations, and procedures.
Shift Leader
Chili's Bar and Grill
03.2013 - 05.2017
- Delivered superior training and leadership to teams to boost performance targets
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals as needed
- Prepared shift summaries for supervisors and communicated regularly on goals and progress
- Monitored employee actions for sanitation, safety, and procedure compliance
- Enforced company policies and regulations with employees.
Education
Clergy/Minister -
First Nation Ministry
Bachelor of Science - Psychology
Southwestern Oklahoma State University
Weatherford, OK2026
Police Officer Certification -
Council On Law Enforcement Education And Training
Ada, OK08-2022
Skills
- Interrogations/Interviews
- High Stress Problem-Solving
- First Aid/CPR/BLS/LEFR
- Community Relations
- Conflict Resolution
- Crime Scene Management
- Emergency Response
- Ethical Leadership
- Microsoft Office literacy
- Trial experience
- Case management
- Efficient researcher
- Document filing
- Court preparation
- Strategic thinking
- Legal research expertise
Certification
- CPR
- Basic Life Support
- Law Enforcement First Response
- CLEET: Defensive Tactics
- Intoxilyzer8000
- Firearms
- Standardized Field Sobriety Testing (SFST)
- Criminal Investigation
- Law Enforcement Defensive Driving
- Taser, O.C.
- Registered Minister
Timeline
Investigator IV
Oklahoma Indigent Defense
12.2024 - Current
Chief of Police
Arapaho Police Department
09.2024 - 12.2024
Deputy Chief of Police
Thomas Police Department
06.2023 - 09.2024
Sexual Assault Investigator
Bokchito Police Department
11.2021 - 10.2022
Police Captain
Bokchito Police Department
11.2021 - 10.2022
Correctional Sergeant
Bryan County Sheriff's Office
06.2021 - 02.2022
Medical Office Specialist
Texoma Cardiovascular Care Associates
10.2020 - 05.2021
Manager of Operations
Olive Garden
07.2017 - 01.2019
Shift Leader
Chili's Bar and Grill
03.2013 - 05.2017
Clergy/Minister -
First Nation Ministry
Bachelor of Science - Psychology
Southwestern Oklahoma State University
Police Officer Certification -
Council On Law Enforcement Education And Training