Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Maddison Maughan-Ames

Meridian,ID

Summary

Compassionate Care Provider with experience in providing support to individuals with physical and mental health challenges. Possesses strong skills in active listening, empathy, patience, and interpersonal communication. Demonstrated ability to foster trust and build rapport with clients of diverse backgrounds while ensuring safety and comfort. Have made a significant impact in previous roles by enhancing the quality of life for clients through personalized care plans.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Youth Care Provider (YCP)

Idaho Youth Ranch, Family Services
Caldwell, ID
12.2024 - Current
  • Established trusting client relationships through active listening and empathetic engagement.
  • Documented daily resident activities, progress, and incidents for accurate record-keeping.
  • Facilitated positive social interactions among residents while addressing negative behaviors.
  • Offered guidance and support to residents during crisis situations.

Professional Nanny

The Frey Family
Boise , ID
01.2022 - 12.2024
  • Facilitated meaningful conversations with children regarding daily activities and emotions.
  • Assisted children with potty training, dressing, bathing, feeding, and personal care.
  • Guided children on nutrition, hygiene, and physical activity to promote healthy habits.
  • Established an atmosphere of trust with family and children for effective caregiving.

Youth Coordinator/Certified Peer Support Specialist

A New Beginning Adoption Agency
Boise , ID
06.2020 - 11.2023
  • Created curriculum for support groups aimed at foster and adopted youth.
  • Designed marketing materials such as flyers and brochures to promote programs.
  • Organized team-building outings to enhance engagement among youth participants.
  • Delivered crisis intervention services to individuals requiring emotional and mental support.
  • Fostered positive relationships with clients by ensuring a safe, supportive environment.

Barista

Dutch Bros
Meridian, ID
01.2021 - 01.2023
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Education

High School Diploma -

Idaho Arts Charter School
Nampa
05-2020

Some College (No Degree) - Social Work

College of Western Idaho
Nampa, ID

Skills

  • Crisis intervention
  • Trust building
  • Communication skills
  • Behavior management
  • Client documentation

Certification

A Certified Peer Support Specialist (2023-2025)

Accomplishments

  • Served for two years on the Governor’s Task Force on Children at Risk as the foster care representative; recently stepped down to focus on career development and academic goals.

References

References available upon request.

Timeline

Youth Care Provider (YCP)

Idaho Youth Ranch, Family Services
12.2024 - Current

Professional Nanny

The Frey Family
01.2022 - 12.2024

Barista

Dutch Bros
01.2021 - 01.2023

Youth Coordinator/Certified Peer Support Specialist

A New Beginning Adoption Agency
06.2020 - 11.2023

High School Diploma -

Idaho Arts Charter School

Some College (No Degree) - Social Work

College of Western Idaho
Maddison Maughan-Ames
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