Maddison Mautz
Colorado Springs,CO
Summary
Dedicated Aquatics Supervisor with a proven track record at the YMCA, enhancing swimmer safety and reducing accidents by over 30%. Expert in swim instruction and adept at building strong relationships, I bring a blend of professionalism, punctuality, and empathy to every role. Skilled in continuous learning and pool safety, I excel in fostering inclusive, engaging environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Aquatics Supervisor
Young Men's Christian Association, YMCA
07.2024 - 08.2024
- Responded efficiently to emergencies in the aquatics area, following established protocols to ensure the safety of all patrons.
- Enhanced swimmer safety by implementing comprehensive training programs for lifeguards and aquatic staff.
- Reduced accident rates by conducting thorough risk assessments and maintaining a hazard-free pool environment.
- Developed strong relationships with patrons through attentive customer service while addressing concerns or complaints promptly.
- Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
- Conducted performance evaluations for team members, providing constructive feedback to facilitate growth and professional development.
- Organized staff schedules to maintain appropriate coverage during peak hours as well as off-peak times in compliance with state regulations.
- Promoted positive teamwork among aquatics staff through team-building exercises that fostered camaraderie within the department.
Swim Instructor
Young Mens Christian Association (Ymca) Of Louisville
12.2022 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
- Adapted teaching techniques to different learning styles.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Developed and implemented lesson plans based on individual student needs.
Lifeguard
Young Men's Christian Association, YMCA
07.2021 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Education
Palmer Ridge High School
Colorado Springs, CO05.2022
Skills
- Customer service
- Patience and empathy
- Child supervision
- Creative thinking
- Professionalism and punctuality
- Relationship building
- Swim instruction
- Adaptability and dependability
- Swimming and water safety
- Continuous learning attitude
- Pool safety
- Flexible schedule
- Inclusive teaching methods
- Lifeguard certification
- First and CPR instruction
- Stroke techniques
- Private swim lessons
- Swimming lessons
- Group and individual instruction
Certification
CPR, AED operations, First Aid, Oxygen, Lifeguard and Swim Instructor certifications.
Timeline
Aquatics Supervisor
Young Men's Christian Association, YMCA
07.2024 - 08.2024
Swim Instructor
Young Mens Christian Association (Ymca) Of Louisville
12.2022 - Current
Lifeguard
Young Men's Christian Association, YMCA
07.2021 - Current
Palmer Ridge High School
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