Maddison Mikuta
Huntington Beach,CA
Summary
Developed strong customer service and interpersonal skills in dynamic, fast-paced environment. Excelled in handling transactions, maintaining equipment, and ensuring safe and enjoyable experience for guests. Looking to transition into new field, leveraging these skills to contribute effectively in different role.
Overview
2
2
years of professional experience
Work History
Games Attendant
Off The Wall Social
7227 Edinger Ave, Huntington Beach, CA 92647
01.2023 - 07.2023
- Explained and demonstrated games and attractions to assist guests.
- Answered guest questions to provide fun game experience.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Mastered multiple games and attractions, allowing for flexibility in scheduling and increased operational efficiency.
- Contributed to the overall cleanliness and organization of the gaming area, ensuring an inviting atmosphere for guests.
- Supported special events within the gaming facility, such as birthday parties or group outings, facilitating memorable experiences for all attendees.
- Performed routine maintenance on games and equipment, troubleshooting any issues to minimize downtime and maximize playability.
- Promoted a fun and engaging atmosphere by interacting with guests in an energetic and enthusiastic manner.
- Encouraged sales and made recommendations to guests to increase participation in attractions.
- Collaborated with fellow attendants to ensure seamless guest experiences across all areas of the gaming facility.
- Monitored rules and regulations for each different game and attraction.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Maintained prize displays and provided daily inventory count of merchandise for each game.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Constructed displays and easy-to-read signage to help guests navigate attractions area.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
- Trained new recreation attendants on safety procedures and customer service tactics.
General Associate
Jack in the Box
16311 Beach Blvd, Huntington Beach, CA 92647
05.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented.
- Exceeded productivity goals through consistent attention to detail and organization.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Processed refunds and exchanges in accordance with company policy.
- Set up new sales displays each week with fresh merchandise.
General Associate
Rubio's Coastal Grill
19035 Goldenwest St, Huntington Beach, CA
07.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented.
- Exceeded productivity goals through consistent attention to detail and organization.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Processed refunds and exchanges in accordance with company policy.
- Set up new sales displays each week with fresh merchandise.
Education
High School Diploma -
Harbor Learning Center South
15872 Harbor Blvd, Fountain Valley, CA 9270806-2024
Skills
- Quick learner
- Customer engagement
- Training and mentoring
- Strong work ethic
- First aid training
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Adaptability and flexibility
- Food service
Timeline
Games Attendant
Off The Wall Social
01.2023 - 07.2023
General Associate
Jack in the Box
05.2022 - 11.2022
General Associate
Rubio's Coastal Grill
07.2021 - 04.2022
High School Diploma -
Harbor Learning Center South