Maddison Powell
Bullhead City,AZ
Summary
Highly motivated and communicative with precise data entry skills. Quick problem solver dedicated to great customer service. Fast typer with knack for organizing tasks and managing time well. Works great remotely and loves collaborating. Looking for a remote job to put skills to good use in a fun virtual team.
Overview
5
5
years of professional experience
Work History
Lift Lead
Vail Resorts
11.2023 - Current
- Successfully managed team, prioritizing data accuracy and exceptional customer service.
- Lift operator for 1 year, promoted within company to lead.
- Entered data into lift logs daily.
- Adapted swiftly to changing priorities, ensuring seamless operations and customer satisfaction.
Cashier & Excursion Booking Specialist
Vail Resorts Grand Teton Lodge
05.2023 - 09.2023
- Efficiently used Visual One system for data entry, aiding thousands in revenue.
- Provided personalized excursion booking assistance in person and via phone, booking up to 100 of guests per day.
- Adapted quickly to new processes and systems, maintaining accuracy and efficiency.
- Managed cash drawer and reconciled sales reports.
- Utilized POS system for efficient data entry and record-keeping.
- Processed transactions with precision.
- Maintained integrity and confidentiality with customer information.
Lift Operator
Vail Resorts
11.2022 - 04.2023
- Prioritized customer service to thousands of guests per day by ensuring smooth and timely lifts.
- Maintained meticulous lift records, demonstrating attention to detail.
- Upheld safety protocols to ensure customer satisfaction and safety.
- Recognized by company for professionalism and dedication in delivering exceptional lift service.
Shift Leader
Blaze Pizza
01.2021 - 05.2022
- Managed inventory with accurate data entry, optimizing stock levels for efficiency.
- Provided exemplary customer service and resolved issues promptly up to 1000 guests per day.
- Directed shift operations for efficient customer service.
- Motivated team for quality service.
Shift Leader
Waba Grill
05.2019 - 11.2021
- Managed cash reports with thorough data entry, ensuring accuracy and compliance.
- Provided exemplary customer service, addressing inquiries and resolving issues promptly.
- Trained and mentored team members to uphold service standards and enhance performance.
- Completed cash and credit card transactions accurately using POS software.
- Served as reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
Highschool diploma -
Chino Hills Highschool
Chino Hills, CA05.2022
Skills
Self-motivated
Communication
Data entry accuracy
Problem solving
Typing speed
Customer service
Task prioritization
Organizational skills
Time management
Collaboration
References
Wayne Saxer 352.302.8376
Brian Heider 951.323.0930
Volunteer Work
- Volunteer, Self Sufficient Farm, May 2022
- Volunteer, Sea Turtle Hatchery, May 2023
Timeline
Lift Lead
Vail Resorts
11.2023 - Current
Cashier & Excursion Booking Specialist
Vail Resorts Grand Teton Lodge
05.2023 - 09.2023
Lift Operator
Vail Resorts
11.2022 - 04.2023
Shift Leader
Blaze Pizza
01.2021 - 05.2022
Shift Leader
Waba Grill
05.2019 - 11.2021
Highschool diploma -
Chino Hills Highschool
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