Summary
Overview
Work History
Education
Skills
Timeline
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MADDISON R. OʼREILLY

Fort Worth,TX

Summary

Passionate and dedicated, currently pursuing a degree in social sciences with a focus on psychology at the University of North Texas. Strong interest in behavioral analysis, knowing since teenage years that a career in psychology is true calling. Excelled academically in high school with a GPA of 3.8 and seamlessly transitioned from Tarrant County College to UNT, thoroughly enjoying educational journey. Extensive experience in customer service since age 15 providing valuable insights into common issues faced in today's society, fueling desire to delve deeper into field of behavioral analysis. Consistently delivered reliable and responsible childcare services as neighborhood babysitter, building strong connections with children and creating safe and nurturing environment that caters to their individual needs and personalities. Embracing inclusivity and supporting children from diverse backgrounds and abilities is of utmost importance. Effective communication with parents ensures they are kept informed and any concerns are promptly addressed. Additionally, bring unique perspective to role as dedicated and empathetic Customer Service Representative. Developed ability to incorporate various teaching methods to cater to individual needs while assisting siblings with learning disabilities. Honed patience, adaptability, and communication skills through this experience, diligently applying them to ensure customer satisfaction and effective problem-solving.

Overview

2
2
years of professional experience

Work History

Waitress

Atico
11.2023 - Current


  • Take drink orders of over 100 customers per night
  • Ensure each customer drinks responsibly
  • Keep a tidy work area
  • Responsible for maintaining a calm work environment
  • Going above and beyond for each customer i.e, Finding out why they're in town and give them recommendations of good places to go for a certain kind of meal
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Waitress

Mexican Inn
07.2022 - 12.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Education

Bachelor of Arts - Psychology

University of North Texas
Denton, TX
05-2026

ASSOCIATE -

Tarrant County College
01.2024

Skills

  • Initiative
  • Communication
  • Creative thinking
  • Leadership
  • Social skills development
  • Reinforcement strategies
  • Prompting techniques
  • Parent collaboration
  • Emotional regulation
  • Peer interaction
  • Relationship building
  • Client engagement

Timeline

Waitress

Atico
11.2023 - Current

Waitress

Mexican Inn
07.2022 - 12.2023

Bachelor of Arts - Psychology

University of North Texas

ASSOCIATE -

Tarrant County College
MADDISON R. OʼREILLY